I had a couple problems in the last few weeks that got me thinking about leaving Hostdime for another provider. I have a resellers account with them and a few thing bothered me including being down this weekend due to the move that happened.
I know these forums have had a lot of negative things posted about hostdime and I've been a big supporter of them and even with reading the things in past I read, I still decided to go with them about a year ago. Well all and all the service has been great and in a year I've had no down time what so ever until this month and then I asked sales a question and got kind of a snotty answer so it made me think that it was time to move on and maybe the postings were correct. But to be fair I thought before I made a move to actually send an email to Manny. Well as usual he came through 110% and I'm back to being happy.
I have to say to the people looking at hosting providers, I have 10 sites hosted on them and to be honest have not been down 1 day in the last year expect for the data center move this weekend. I know it's posted that there support is lacking but I've had 100% good luck with it and the responses have always been prompt.
I just wanted to pass on my good experience's with hostdime with everyone else. There prices have been great and their support has been top notch from my point of view.