Web Hosting Talk : Other Forums : Web Hosting Lounge : Can someone tell me what's wrong with this?

[DynastyHost]

I pulled this off of a host's TOS...

"Provider offers 15-day money back guarantee to the Client as long as Client does not violate this Agreement. In the event that Client decides to cancel service, Client must notify Provider within 15 days from the signup date, otherwise Client will not receive any type of refund."

So....you must notify them the minute that you signed up with them??

[jonelin]

it is saying that you must notify them within 15 days of sign up (though i think 15 days as of account set up is much more reasonable).

[DynastyHost]

So 15 days from the date of sign up?

[cbaker17]

Thats how most contract, agreements, and disclaimers are written, too decieve the customer. Its unfortunate, but its American!!

[Chicken]

Originally posted by DynastyHost
"Provider offers 15-day money back guarantee to the Client as long as Client does not violate this Agreement. In the event that Client decides to cancel service, Client must notify Provider within 15 days from the signup date, otherwise Client will not receive any type of refund."

I don't see how this is confusing, speculative, or deceiving. It simmply says that you have 15 dyas to decide if you like the service. You must notify the host *within* those 15 days to receive a refund. In other words, don't wait 18 days and then ask for a refund. You won't get it.

[etLux]

Perhaps this will be of help...

http://babelfish.altavista.com/translate.dyn

[Chicken]

Originally posted by Chicken
It simmply says that you have 15 dyas to...

You almost need that for my post, let alone the original post!

[etLux]

I'm disappointed in you, Chicken.

You know there's a worldwide shortage of them, but you insist on using extra m's nonetheless.