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  1. #1

    Fidpac / Steve Gunnels

    here's another fidpac / Steve gunnels story:

    I (yes, I'm stupid) signed up for 2 years in January 2003 with him. So in June 2004 I get an email that my account needs to be renewed. 6 months BEFORE it's due date. Now, it's that fun ?? I've yet to hear what he'll say back.

    I have to admit, their throughput is pretty good, support has been OK, but it's a big scammer company, that's for sure !
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  2. #2
    Join Date
    Jul 2004
    Location
    the woodlands tx
    Posts
    8
    that is a bad billing team
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  3. #3
    Join Date
    Jan 2004
    Location
    UK
    Posts
    1,345
    shows advanced warning
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  4. #4
    Originally posted by Tris-SA
    shows advanced warning
    Could very well be advanced warning. Did they state the "expiration date"? Or are they just letting you know?

    Glenn
    Don't you walk thru my words
    You got to show some respect
    Don't you walk thru my words
    'Cause you ain't heard me out yet
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  5. #5
    no expiration date. He said their records indicated it was time to renew. My original receipt says I renewed in jan 2003 for 2 years...
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  6. #6
    Originally posted by Charles Deenen
    no expiration date. He said their records indicated it was time to renew. My original receipt says I renewed in jan 2003 for 2 years...
    Could just be a simple mix-up. Send them your payment details and ask them to look in to it.

    Glenn
    Don't you walk thru my words
    You got to show some respect
    Don't you walk thru my words
    'Cause you ain't heard me out yet
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  7. #7
    Join Date
    Jan 2004
    Location
    UK
    Posts
    1,345
    yeh, I wouldnt say anything bad yet. Humans make mistake... well at least I do
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  8. #8
    Join Date
    Jan 2004
    Location
    Sarasota
    Posts
    518
    I was with besthost1.com, a Fidpac/Gunnels operation, for over 3 years. I had billing issues but those were the least of my problems with them.
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  9. #9
    Join Date
    Jul 2004
    Location
    Newport Beach, CA
    Posts
    4

    *

    man thats too bad!
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  10. #10
    Join Date
    Jun 2002
    Location
    Texas
    Posts
    7,953
    Just do a search her for FIDPAC, Gunnels, or super.nu her at WHT for more background information.
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  11. #11

    Bad Practice

    Somebody who is a member of this forum spammed me and everyone else he could find that had a site hosted this group with the following message:

    *********************

    Your website is hosted at one of the companies managed by FIDELITY-PACIFIC, owned by STEVE GUNNELS.

    Steve Gunnels is a well-known SCAMMER, just do a Google search with "Gunnel scam" for example, or look at this thread :

    ***********web address to a FIDPAC search in this forum************

    There has been HUNDREDS of people SCAMMED by this bastard.

    Some complaints have been filled at *****another web address*****, do a search for FIDPAC for example.

    Tiday, the Revenge: We have hacked some of his servers (We found your websites by this way, hacking the mySQL section... You have a mySQL base there, right ?!).
    We will shutdown the servers of this bastard STEVE GUNNELS, for good, in 2 weeks. That will let the time to YOU, Client, to move to another company.

    To find a serious and HONNEST webhosting company, you may read at the boards at *****And another web address*****
    There you will also read HUNDREDS of messages from victims of GUNNELS, BESTHOST1, SUPER.NU, FIDELITY PACIFIC, INTELLIHOSTING, ETC ETC ETC.

    We lost a LOT of money with these crooks, and believe me, THEY WILL LOSE A LOT NOW !

    Remember: 2 weeks.

    Regards,

    Steve Gunnels (!)
    "I am a well-known crook"

    ******************************

    My guess is that if the sender had the ability to do such, they would have already done it.

    I am the owner of a number of domains on FIDPAC and have used them for 5 (five) years. Are they perfect? Nope. Are they good? Yup. Are they cheap? Yup. If some adolescent yahoo phuques with my site am I going do anything about it? You bet your sweet ***.

    I hope that his hacking abilities are on par with his spelling abilities, in which case there is not much to worry about. However, if he does manage to stumble in and cause me any harm he will be dealt with.

    Sincerely,

    Russ Williams
    World Wide Retro dot com
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  12. #12
    I suggest you make sure you have a current and valid backup in either case. Never hurts.
    Glenn
    Don't you walk thru my words
    You got to show some respect
    Don't you walk thru my words
    'Cause you ain't heard me out yet
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  13. #13

    Thumbs down My own FIDPAC/GUNNELS horror story

    Just wanted to add my own horror story about Steve Gunnels and FIDPAC to this list. A bit more detail can be found on my own website, but this forum won't allow me to post the URL.

    Anyway, after being hosted successfully with FIDPAC for some two or three years, I decided to upgrade my hosting to one of their 'lifetime' accounts - one lifetime payment, hosting forever. To sweeten the deal and ensure he got my money, Steve Gunnels even offered to upgrade my upgrade to what he termed an 'SDS6' account, which allows me to fully host six separate domains (no domain stacking).

    After transferring my three domains to the new server, they copied them straight over as stacked domains because that's what they were on the old server. Trouble is, my sites use a lot of subdomains. These subdomains worked perfectly on the old server (using .htaccess files, so I could add and delete at my leisure). The new server doesn't allow sub-domains under stacked domains, so instantly, all those websites fell over.

    So I told him this and asked him to fix it. FOUR MONTHS LATER I AM STILL WAITING FOR IT TO BE FIXED!!!!

    I have emailed him on average three or four times a week over those four months. He either tells me it can't be done, or tells me he will asked his tech if it can be done, or asks me what it is I want done, or completely ignores me!!! Each email I send is CC'd to four or five of his email addresses, as well as to my own (and from now on, to my lawyer). For the last three weeks I haven't even received a read receipt from him, let alone a response.

    As far as I'm concerned, this guy is a SCAMMER AND A CON ARTIST. I warn everyone to avoid him like the plague!!!
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  14. #14
    Join Date
    Sep 2004
    Location
    on earth
    Posts
    1

    Super.Nu ain't so Super

    I hope ya'll don't feel so bad having bought two or three years of hosting from Steve Gunnels, I paid for four. Each year I received a dunn notice that my site would be shut down if I didn't remit payment in very short order. I don't mind billing problems IF they do something to resolve them. The last year he never answered several emails I sent him showing payment being current through the next year. Email is the ONLY way to contact him and if he doesn't answer you are SOL. So I lost about $80 paid for that last year, but more importantly, I lost my email connection and customers thought I had gone out of business. THAT Stinks!!!

    Great pricing, good transfers, lousy service, abusive billing, and a big ZERO on response to critical problems.

    George
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  15. #15

    Angry Gunnels is a thief

    I've got quite a few horror stories to tell about Steve Gunnels and Fidpac too. But here's the latest - it's a doozie. And this all happened to ME. You can read about more of my hassles with him at my website.

    This time, they stole money from me. No other way to put it. They stole money from me, and cannot bring themselves to pay it back.

    In October, Fidpac withdrew $99 USD from my credit card. They had no right to do so. They did not have the authority to do so. It was illegal. It was theft.

    When I complained to them, they told me that it was the standard annual fee for the Shared Dedicated Service (SDS) that I was receiving from them. There are two problems with that. First, my account was only 7 months old at that time, so there was no way any annual payment for anything could have been due. And secondly, the SDS package that I was using was offered to me by them FREE FOR LIFE. Yes, that's right - they had offered me this web hosting deal with a once-only-lifetime payment, and the SDS was part of the package. So I had already paid for it, for life. I would never have to pay them anything ever again.

    But still they illegally withdrew $99 USD from my credit card account. And they will not pay it back.

    Oh they've offered to, twice, and then failed to do it. Steve Gunnels himself said that he would deposit it back, and didn't. I suggested he send me a cheque, or a $100 bill by mail, and for reasons known only to himself he was unable to do that. He suggested he could wire it directly to my bank if I gave him my bank details. Get real Steve - you just stole $99 USD from my credit card, do you honestly think I'm going to give you my bank account details????

    So here it is, three months later, and now Steve Gunnels is refusing to answer my emails again. I get no replies. No response. I complain to the FBI again, and it seems to make no difference to him. The guy is a crook, and a thief.

    At all costs - DO NOT DO BUSINESS WITH STEVE GUNNELS, FIDPAC, SUPER.NU OR ANY COMPANY ASSOCIATED WITH HIM/THEM.

    I've already submitted two complaints to the FBI's Internet Fraud Complaint Centre. I remain hopeful that the FBI will actually do something about these crooks, as they have promised to do.

    According to the domain registration details listed for hostingservicesllc, his contact details are:

    Hosting Services, L.L.C.
    103 Centre Road
    Wilmington, DE 19805
    US

    And for Fidpac.com, the contact details are:

    FIDPAC
    15814 Champion Forest Drive
    Suite 310
    Spring, Texas 77379
    US

    Gunnels, Steve [email protected]
    15814 Champion Forest Drive
    Suite 310
    Spring, Texas 77379
    US
    281-315-8850 Fax: 281-754-4750

    Odd, isn't it? One of his companies is in Texas, another is in Delaware, and BestHost1 is in Canada!!!! This guy really doesn't want to be found!

    STAY AWAY FROM THESE PEOPLE. THEY ARE CROOKS!
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  16. #16
    Join Date
    Jan 2004
    Location
    Sarasota
    Posts
    518
    It's funny that this thread came back to life at this time. I --- just today --- got a phone call from Steve Gunnels himself left on my answering machine. He wants to know if I'm going to renew my package. I guess he's talking about the one I took away from him 14 months ago (I had a shared account with 'besthost1.com' - a Gunnel company for several years). I didn't call him back but if anyone wants a toll-free number that might go to 'ole Steve himself let me know and I'll post it here tomorrow when I get to work.
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  17. #17

    * What?!? A way to contact Steve Gunnels other than by email?!?

    Yes!! Absolutely!! Post the number here, and maybe some of us might be able to get in contact with the ******* that refuses to answer our emails!!

    (Probably won't be much good to me, being outside the USA.)
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  18. #18
    Join Date
    Jan 2004
    Location
    Sarasota
    Posts
    518
    Sorry for the delay, but here it is.

    877-231-9303

    Note that I didn't return his call so I can't guarantee what or who will answer that number. Good luck!
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  19. #19
    Originally posted by bodypainter
    Sorry for the delay, but here it is.

    877-231-9303

    Note that I didn't return his call so I can't guarantee what or who will answer that number. Good luck!
    The phone number works, but the vmail box is full.

    I am probably the most gullible target of Steve Gunnel's scams. Despite the fact that I paid $$$$$ to have "Lifetime Hosting" he still manages to find some method to ding me every 6 to 8 months for $99 to $139.

    Even still, Hosting Services LLC seems to have vanished on 07.17.05, along with my database, email accounts, and web site.

    Numerous email go unanswered and phone numbers don't work.
    How is it this guy can exist, yet no one can contact him?
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  20. #20
    So do you think he's done a runner? Yes, I note that the HostingServicesLLC.com domains are no longer responding, but they are still registered to him at

    Services LLC, Hosting [email protected]
    103 Centre Road
    Wilmington, DE 19805
    US
    800-877-4334

    It expires in September of this year.

    I strongly urge you to lodge a complaint at the FBI's Internet Fraud Compaint Centre (I'd give you the URL but this system won't let me post it - ifccfbi with a dot gov on the end!). I've lodged three complaints against him, but I haven't heard of any action as yet.

    I note that an old Gunnels company, besthost1, is now registered to a Daniel Levesque. This could be the 'Dan' that was the only person to help me out with a technical problem I was having with Gunnel's hosting package. But I've also heard that Gunnels' son's name is Dan, so I can't be sure.

    There is a photo of Gunnels available at gunnels dot org.
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  21. #21
    I've got one, but I'll make it quick because there seem to be so many. My site was running "smoothly" on Fidpac for several years, when suddenly Steve decides to "upgrade" his servers. Well low and behold my site is completely crippled by his upgrade (which I warned him might have an effect on my site, to no avail). I am left trying to recover the site, while Gunnels is too busy to help out.. I would suspect he caused many problems and I was the least of his worries. Since I moved servers there have been plenty of upgrades and these have done nothing to this site. I truely hope Gunnels and Fidpac go down hard as a result of the horrible reputation he has earned himself.
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  22. #22

    Steve Gunnels horror story

    I'm in a big mess here. As a web developer, I have set up hosting with fidpac.com aka super.nu (and others) - aka Steve Gunnels, for approx 38 individual web sites / clients. These hosting agreements are all long term, most being 4 and 6 years, with 4 lifetime agreements, all paid in advance. I've done business with Steve since 2002 and although he is slow to respond regarding support, sooner or later my assorted problems were solved, and we would continue forward as I continuously brought in new clients. Now I have 2 sites down, several more are 'acting up' and Steve hasn't responded to any of his contact phone numbers or email accounts. In a google search, I find I am not the only one. I did file a report with ifccfbi dot gov, but I doubt anything can be done.
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  23. #23
    Hi. Figured I'd post here after being screwed out of 2 years for my site by good old Steve.
    I linked up with Besthost1 a while ago (back in 2002) and did a package for 6 years. After my site went down I tried going to Besthost1 to see what was up and was provided with a message from Dan Levesque concerning the whole thing.
    It says besthost1 was just refering data to the Steve's network and evidently some **** happened.

    Needless to say I'm kind of pissed (as I lost some data due to this).

    Well, I went ahead and emailed Dan asking politely what happened (Dan was the only person who ever helped me out on issues with my site in the past) and actualy got a reply back from him.

    He then gave me a call and we talked on the phone for a good while (Mostly I listened as he talked about how much of an as steve was.)

    Dan has evidently set up a new site himself as well, serverconnectix. Given his helpfull track record I'm considering signing up with him... however I'm a little hesitant for the following reasons:

    1. serverconnectix looks a bit much like the old site. Dan mentioned this himself and said he used a templete from the old site.
    2. I had talked with Steve on the phone in the past (when he tried to sell me an upgrade to my domain and refused to send me it in writting) and while I don't completely recall how he sounded, I had a kind of reconization between the two voices..they also both are fast talkers. This might however just be me being overly suspicous at anyone who calls me up. and the whole situation itself. (Dan does have a canidan accent, and when I asked him if he was located in Arizonia he said no, he was located in Canada.. which is where I'd expect him to be.)
    3. Dan's new site's whois info is registered through a proxy. I'm hesitant about that kind of thing.

    I'd like to give him a shot, because he really has helped me out in the past, and I think he'd do a good job, but it's still a little fishy.

    Either way, I'm not going to make any descision right away. I'll definitatly do some more research and look into the whole thing.. but I did want to let others know about it.
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  24. #24
    Join Date
    Aug 2003
    Location
    Jackson, WY
    Posts
    162
    WOW This guy sounds worse than good ol Scott Buyers of Cybrex/CT Global back in 99

    Sorry to all I know it really makes it hard...
    NameHero.com - We Fly Above The Competition™
    The Industry Leader In Cloud Web Hosting
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  25. #25

    Unhappy Painting Dan with the same brush

    Hi dtmx and thanks for the additional info.

    Yeah, it was probably this Dan Levesque that helped me out too, though I never learned his last name. I heard on another forum that Steve Gunnels' son's name was also Dan, so that made me suspicious. But this Dan was very helpful and managed to get my SDS account up and running - which was more than Steve Gunnels managed to do for about three months.

    I note that the registrar Levesque is using for serverconnectix is the same one used for besthost1. Which leaves a bad taste in my mouth. I know besthost1 as a former Gunnels company, even though it appears Levesque was running it most recently for some time.

    The sad thing for me is - although Gunnels couldn't offer me tech support if it saved his life, and although he illegally withdrew money from my credit card and refused to pay it back, and although he keeps spamming me with irrelevent emails and offers to 'upgrade' my account - my websites have actually been running smoothly and with little interruption for quite a while now. These tales of sites on hostingservicesllc servers closing down, however, is really making me nervous!!
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  26. #26
    Join Date
    Nov 2004
    Location
    Australia
    Posts
    1,683

    Re: Painting Dan with the same brush

    Originally posted by delahoc
    ... although he illegally withdrew money from my credit card and refused to pay it back...
    Delahoc - Contact your credit card provider and initiate a chargeback against them. The credit provider will almost certainly charge the merchant back for the $99 and issue you a refund - they operate on a "beleive the customer first" basis, unless the merchant can prove the charge.

    If enough people issue charge backs, merchants can get their merchant status revoked. The credit card companies will only realize there's a problem if people complain!
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  27. #27
    Join Date
    Jul 2005
    Location
    Ohio
    Posts
    45
    I am right along with all of you who were scammed by Steve. Both myself and my son bought into the lifetime hosting accounts. We we recently moved to the new Xeon servers. I have found Steve to be plain stupid in case of moves and other tech things. Dan was always the one to pull our account out of problems. He was the one who answered questions and all, Dan is a scape goat in all of this. He was only a affiliate of Steves along with a close personal friend of mine who was a Affliate also. They have both lost tons of money too through all of this mess along with 1000's of us. I am sure my son and I have lost a couple thousand of dollars. I had a 13 gig acct and my son had a 6 gig. Both lifetime and my sons latest upgrade was less than 2 months ago when he was moved to the newest servers. Dan was no more than another one of us being used by Steve, Steve has no tech experience so he USED Dan to do that work for him. Dan and my friend have received no commisions from Steve in ages.

    Dan was most likely the biggest affialite site referring hundreds of folks through the years and Gunnels only paid a commission most of which were never reported and that Dan never billed people because thats not what an affiliate does. ONly provide front line support and act as a go a between Dan never even did billings! only got commissions (When they were paid) and his other skills were abused and Steve mounted his own campaign to solicit clients on his own.
    My affialite that I dealt with fought on my behalf as Gunnels always circumvented going through the proper affiliate to solicit funds... Dan is in the same position as my friend and affialite who I have known for years and are good friends
    ALL affialies have been gouged and abused by Gunnels.
    Dan has been there to help people at all costs but he cant go broke doing it. He has responsibilities to his family , like we all do, which is why he started another hosting business but where he leases the boxes and control whats going on.. NO Steve Gunnels in the picture. Yes, I am moving my account to be with Dan as is my friend who was a affialite with Steve. My son is moving there also. This is indeed a very sad situation for all of us. I had been with Steve for over 6 yrs now. My son not quite as long. I have no qualms about moving our accounts with Dan, he was there for use the whole time we were with Steve and did all the tech work I ever needed. I know he will be that same upright person now and in the future.
    I feel for all of us, including Dan and my friend. We have all been taken in by the devil himself. We trusted him, as most of us would do. We got the old screw while Steve is out on a cruise. Nice huh? I just wish and hope there is something we can all do to get this man back. I don't know yet but I am sure going to contact my attorney.
    Originally posted by dtmx
    Hi. Figured I'd post here after being screwed out of 2 years for my site by good old Steve.
    I linked up with Besthost1 a while ago (back in 2002) and did a package for 6 years. After my site went down I tried going to Besthost1 to see what was up and was provided with a message from Dan Levesque concerning the whole thing.
    It says besthost1 was just refering data to the Steve's network and evidently some **** happened.

    Needless to say I'm kind of pissed (as I lost some data due to this).

    Well, I went ahead and emailed Dan asking politely what happened (Dan was the only person who ever helped me out on issues with my site in the past) and actualy got a reply back from him.

    He then gave me a call and we talked on the phone for a good while (Mostly I listened as he talked about how much of an as steve was.)

    Dan has evidently set up a new site himself as well, serverconnectix. Given his helpfull track record I'm considering signing up with him... however I'm a little hesitant for the following reasons:

    1. serverconnectix looks a bit much like the old site. Dan mentioned this himself and said he used a templete from the old site.
    2. I had talked with Steve on the phone in the past (when he tried to sell me an upgrade to my domain and refused to send me it in writting) and while I don't completely recall how he sounded, I had a kind of reconization between the two voices..they also both are fast talkers. This might however just be me being overly suspicous at anyone who calls me up. and the whole situation itself. (Dan does have a canidan accent, and when I asked him if he was located in Arizonia he said no, he was located in Canada.. which is where I'd expect him to be.)
    3. Dan's new site's whois info is registered through a proxy. I'm hesitant about that kind of thing.

    I'd like to give him a shot, because he really has helped me out in the past, and I think he'd do a good job, but it's still a little fishy.

    Either way, I'm not going to make any descision right away. I'll definitatly do some more research and look into the whole thing.. but I did want to let others know about it.
    Last edited by Kacee; 07-22-2005 at 11:59 AM.
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  28. #28
    Alright, well obviously like the rest of you i got screwed out of a few years of hosting with besthost1/gunnels.. here is my main concern now ... getting back my domain name (acgfa.com). It came with my account a few years ago when i signed up with besthost1.com. How can i get control of my domain name so i can redirect it to my new server? Is it all lost? Help!! acgfa.com
    - Mike
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  29. #29
    Join Date
    Nov 2004
    Location
    Australia
    Posts
    1,683
    If your domain is registered with you as the registrant, you should have no problems transferring it or getting the password back.

    If you want to check that, go to www.dnsstuff.com and put your domain name into the "whois" field and submit. In the case of acgfa.com it looks like your email appears as the registrant, so you're the owner, congratulations!
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  30. #30
    Join Date
    Jul 2005
    Location
    Ohio
    Posts
    45

    Domain Name

    I have just talked with Dan and I asked him and he said ::
    " I advise this * to people. "I'm not taking time to post because it would take valuable time that I am taking to help my clients that are asking my assistance and besides I've always avoided forums as most the time they turn out to be havens for mouthing matches and are non productive. It only takes one person to start a fight and its out of control and posted for life it seems. I've suffered enough damage through the years!" (This was stated to me by Dan) I hope the following will help all that need it. Steve had been "taking care" of one of my names also and I need to have that one. I am in the process of getting that taken care of now...Good Luck - All!!




    * Get an account at godaddy and initiate a transfer if the email listed his his for the registrant and admin

    then await the email from tocows which is usually tagged from the fipapac domain which is steve's address its automated there will be a url to go to at tucows to authorize the release enter the code and wait 5 days then administrate the name from godaddy change dns till your hearts content

    transfer the domain records out to a new registry like godaddy IF you have access to the email address and you are the administrative contact for the domain. Check the whois.


    * Another way is to find another tucows reseller and get an account with them and be sure they provide 100% access to manage the domain right away like 123cheapdomains.com Then you can transfer the domain from one iopenSRS reseller to another and technically its NOT a transfer and doesn't need authorization because its NOT leaving the openSRS registry you can then manage the name! Its simply flying from one openSRS reseller to another... I know that 123cheapdomains.com is another openSRS reseller and they do allow 100% user control of domains because they have and use the openSRS API plugins







    Originally posted by thepunkerguy
    Alright, well obviously like the rest of you i got screwed out of a few years of hosting with besthost1/gunnels.. here is my main concern now ... getting back my domain name (acgfa.com). It came with my account a few years ago when i signed up with besthost1.com. How can i get control of my domain name so i can redirect it to my new server? Is it all lost? Help!! acgfa.com
    - Mike
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  31. #31
    Join Date
    Jul 2005
    Location
    Ohio
    Posts
    45

    Re: Domain Name

    I have contacted Dan about the domain name issue and this is what Dan said to me...

    Quote from my e-mail:

    "You can share this text in any forum you visit. Perhaps it will help some folks.
    I'm sorry for not traversing the web in response to forum posts, but the nature of forums seem to breed hostility and I certainly don't want to engage in any debate and having to defend myself.
    I'm also a victim be it at different level than most. It's harder for me because I believe I may have been the most powerful
    affiliate he had left and perhaps considered me a threat when I refused to work and be an affiliate anymore. Especially after him finding out I had another company started and was no longer referring people to him, thus he ran when I blew the scene I believe! I myself am picking up the pieces of what has happened to me. I'm also trying to assist as many
    clients as possible by offering my advise and expertise in any way I can.
    What's important to me is to rebuild my only means and source of employment which was working on the web to try and make an honest living before I lose everything including my only source
    of income.

    I too have a family and obligations to look after..

    I am advising to those that have domains registered through Steve's reseller account at tucows to avoid the complaint process as that can take way too much time. If you must, then you should contact [email protected] and indicate your domain and that the domain service provider is not responding to requests to manage the name.

    Try these two options.

    1. If you have a domain at another registry, try initiating a transfer of domain to that registry after which you can modify your host dns to match another hosts domain name
    servers.
    I suggest godaddy for this. They will send you an email to confirm that you initiated the transfer
    then you will verify that with them, then they send the release request to
    the openSRS
    after which it seems Steve's automated Fidpac email input into his registry
    records
    will kick you an email to the administrative email address which you can
    then
    proceed to a url and enter the release code and allow it to be released.
    Then it takes up to 5
    days for the name records to be released to the accepting registry.

    2. Another way is which the way I did to rescue MY name at one time from him
    was to find another tucows reseller like 123cheapdomains.com and get a
    domain with them.
    Once there initiate a transfer of your domain you want away from Steve. It
    simply goes from one reseller
    of the openSRS to another. Thus its not really a release to another registry
    and does NOT require
    a confirmation. Then you can edit the info once its at the other tucows
    reseller. 123cheapdomains.com
    allows immediate access to manage your domains as they use an API script
    which is miles ahead of Steve.


    I wish everyone good luck and if they need a dedicated and honest person to host them contact me!

    Lets bring hosting back to a respectable level."
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  32. #32

    Angry Looks like Gunnels has finally pulled the plug

    I posted earlier that - while the hostingservicesllc sites all appeared to be down - my sites, hosted through super.nu all still appeared to be up and running.

    Well, not any more. This morning I woke to find none of them responding. Even the super.nu homepage is now dead. My three domains (and all my precious email, sql databases, cgi scripts, etc!!) are dead. That also means many of my clients, relying on cgi scripts hosted on my site, are also suffering.

    If anyone can find Gunnels, please let me know so I can help string him up by his balls. Perhaps a hacker or two might want to check out gunnels dot org, too ....

    You may also note that Dan Levesque has now put up a rather lengthy (and not terribly well-written) diatribe about his own problems with Gunnels on the old besthost1 site. I apologise to him if the information I posted in this forum in the past was incorrect. I hope he turns out to be better than Gunnels, and if he is indeed no longer associated with him, that he is able to overcome the problems that he has had.
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  33. #33
    Join Date
    Jul 2005
    Location
    Ohio
    Posts
    45
    I am so sorry for what happened to you and your sites. We were lucky enough to go with Dan and got our sites all up and running before the plug was pulled on all of our 13 gigs of space. Sure, we are sick over the money we have paid to Steve. My son just paid him almost 300 in the past 45 days on top of what he had paid for lifetime hosting. He is filing papers with his credit card for fraud. They are in the mail now. We have been taken for over 2500 between my hubby,myself and my son. We had everything all backed up on the computers, thank goodness and we had things up and running with Dan in one day.
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  34. #34
    Join Date
    Jun 2005
    Location
    Canada
    Posts
    2,493
    Seems like another one of these threads pops up every week....

    This is why when I buy my hosting I only get it from Reputable companies that have established themselves.

    I always feel bad for the people who have to go through this...at least this time you have someone like Dan to help you through it.

    Research is essential!
    Last edited by PixelManual; 07-26-2005 at 11:23 PM.
    GeeksGather - Undergoing redevelopment. Stand by.
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  35. #35
    Join Date
    Jul 2005
    Location
    Ohio
    Posts
    45
    And THANK GOODNESS Dan is there!!! I had always trusted his word. When he said something would be done IT WAS! Steve knew nada on tech support and was always turning to Dan, who was his affliate, NOT PARTNER! I had been with Steve for about 6 yrs. I had been wrong in thinking Dan was a partner as I believe that is what Steve wanted all to think. It was made very clear to me Dan WAS an affliate only but did help with tech support as he cares about people and wanted to make sure their problems were taken care of in the right way. Because Dan is a caring person his name was dragged up along with Steve, Wrongfully. I have taken my business to Dan's company as I was always happy with the way Dan handled problems. I was kinda "stuck" with Steve, as was my son with buying into the lifetime hosting SDS programs. When you lay out that much and you "think" you are all set you might take a bit more crap, sorry to say. Steve and I had many go-arounds. believe me. I think this guy is only able to unstand one sentence at a time, at least that is what seemed to happen when e-mailing him. Maybe he was trying to buy time with his stupid statements. I am so sorry for those of you that have lost sites and images and all off your sites with Steve.
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  36. #36

    Dan

    I have to also step in here and state that I have known Dan for over 6 years now. He is a stand up guy and a man of his word. I have no hesitation in vouching for Dan, as a man of integrity and honesty. Any time I had a problem it was always Dan to the rescue, day or night! He has helped me tremendously in building my business and more or less guiding me all along the way.

    Everyone is under the impression (due to Steve) that Dan and Steve were partners, they we NOT partners.

    Dan is another victim of Steve's, probably facing worse consequences from Steve then any of us losing our sites. Dan did nothing more then be an affiliate.

    I have already taken my business of to Dan's new company and have no worries at all that I will continue to receive the personal and wonderful customer support that Dan has given me all along.
    Last edited by Logos2; 07-27-2005 at 11:46 AM.
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  37. #37
    Join Date
    Jul 2005
    Location
    Ohio
    Posts
    45
    I just hope everyone can understand that Dan can't really post what he knows about Steve and his business practices due to privacy laws. I'm sure he is working with authorities where required. I am sure other affliates will be doing the same.
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  38. #38
    Jeez, this is depressing. I've been with Steve for probably 6 or 7 years. He finally convinces me to get the lifetime deal, and now he's disappeared? And I'm pretty much out $400...i feel sick.

    If there is ever a class action suit against this guy, count me in.

    (I should have came here before I signed the last deal...where's my gun?)
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  39. #39
    Join Date
    Jul 2005
    Location
    Ohio
    Posts
    45

    Steve Gunnels

    I feel bad about your loss, but imagine being out over 2500.00 between my son and I. If you had upgraded in the past couple months you should be able to file a dispute against him with your credit card. My son just paid out 300.00 to upgrade and move to the newest box in June and he called his credit card and they sent him the papers to sign with the reasons why. We had both been on lifetime SDS for quite a while then we get this e-mail that we "had" to upgrade to the new Xeon boxes as the older ones would be retired soon. Boy, he was calling here and e-mailing daily till he reached my son. I am sure when he was doing his email floods he knew he was in trouble and going under therefore what he did to a lot is fraud. I hope there is a class action suit too and I will be there along with me son because people like him shouldn't be allowed to take in folks who trust them and then chit all over them by "stealing". All of you out there who have had dealings with Mr Gunnels should check all of your credit card statements for "duplicate" charges and charges you didn't allow. I have heard that Steve "thinks " people don't check their statements and they never know there are duplicate and unknown of charges on their accounts. I tried to email Steve just to see if the mail was bounced back and it WAS NOT but his sites are down now. I do have one thing here I want to say about Dan. The other night I had a site problem,( I thought, ),,,, I called roadrunner and got no where with them, they go "call Microsoft" I can tell you right here that Dan and another ex-affliate of Steves helped me for hours here. Back and forth on Yahoo messenger. Yes, I have moved my sites over with Dan because he is a great upstanding man and he was the one that always was fixing up Steves messes. How many will take that kind of time that Dan and ****** took.? Dan ran check after check for me and everything was running perfect. It turned out the next morning the site was up and running fine. I know a lot of the so called tech support with the ISP's are no more savey than some of us are. I could go on and on over the ire I feel for this crook, shiester and you name it!!!! I bet he will move out of the state of Texas and try to hide out. Oh, well. he will get his in the end somehow - some time.






    [Originally posted by loadedcarp [/i]
    Jeez, this is depressing. I've been with Steve for probably 6 or 7 years. He finally convinces me to get the lifetime deal, and now he's disappeared? And I'm pretty much out $400...i feel sick.

    If there is ever a class action suit against this guy, count me in.

    (I should have came here before I signed the last deal...where's my gun?)
    [/QUOTE]
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  40. #40

    Re: Steve Gunnels

    Originally posted by Kacee
    I feel bad about your loss, but imagine being out over 2500.00 between my son and I. If you had upgraded in the past couple months you should be able to file a dispute against him with your credit card.
    Yeah, I was hit by the "Upgrade NOW or lose your site" email flood. I initially ignored it because I had just renewed last summer for 2 years, and he turned my site off. I was basically held hostage and then he suckered me into the lifetime deal by offering more space, bandwidth, and alot of other stuff. I thought, "heck, let's just get this out of the way and I won't have to pay anymore."

    Bad move.

    I'm going to try and get the CC company to help out, but this was back in January. Is there a time limit or anything for getting a chargeback?

    Thanks
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