Web Hosting Talk : Web Hosting Main Forums : Hosting Security and Technology : exim has failed !! Error : package exim is not installed!!

[atul]

Hello All,
Yesterday I tried to upgarde cpanel on my RedHat 7.3 server.Fortunately it upgraded the cpanel to 9.4 version but left me in bigger mess.When I looked in service status i found exim,imap both failed(showing red balls).
Along with exim it is showing message that package exim is not installed.Now I am wondering how this happened?.I upgraded the cpanel only nothing else to 9.4.
I tried to build apache and upgarding cpanel so that exim get installed but it failed.
I tried /scripts/exim3 and /scripts/exim4 but they are ginving error:

Resetting Exim to cPanel Defaults and Installing the Latest Version
`/etc/localdomains' -> `/etc/localdomains.eximreset'
error: package exim is not installed
Retrieving http://diff.cpanel.net/exim-cpanel6....write.i386.rpm
/scripts/exim3: line 30: 7909 Segmentation fault (core dumped) rpm -Uvh http://diff.cpanel.net/exim-cpanel6....write.i386.rpm
`/etc/localdomains.eximreset' -> `/etc/localdomains'
Waiting for exim to restart..............finished.



exim has failed, please contact the sysadmin.
What is problem?How should I install exim package and get imao etc working on server?
Please help!!
Thank you

[rghf]

Run

/scripts/exim4

Wait a bit

/etc/init.d/exim restart

Rus

[atul]

Hello ,
I tried /scripts/exim3 and /scripts/exim4 but they are ginving error:

Resetting Exim to cPanel Defaults and Installing the Latest Version
`/etc/localdomains' -> `/etc/localdomains.eximreset'
error: package exim is not installed
Retrieving http://diff.cpanel.net/exim-cpanel6...ewrite.i386.rpm
/scripts/exim3: line 30: 7909 Segmentation fault (core dumped) rpm -Uvh http://diff.cpanel.net/exim-cpanel6...ewrite.i386.rpm
`/etc/localdomains.eximreset' -> `/etc/localdomains'
Waiting for exim to restart..............finished.



exim has failed, please contact the sysadmin.

Help

[rghf]

Try

rpm --rebuilddb ; /scripts/exim4

Rus

[atul]

Hello ,
Sorry to say it failed.This is what i got when i did rpm -- ..; and then /scripts/exim4
root@server [~]# /scripts/exim4
Exim Setup Script Version 10.0
Exim Setup Script Version 10.0
This is the exim 4.34 installer release number 60 subrelease s7
Using RPM Backend: RPM version 4.0.4
installed: openssl096-0.9.6-25.7.legacy
installed: openssl096b-0.9.6b-15
installed: openssl-0.9.7a-20.2
installed: openssl-devel-0.9.7a-20.2
installed: gcc-3.2.2-5
installed: glibc-devel-2.3.2-27.9.7
installed: zlib-devel-1.1.4-8.7x
Resetting Exim to cPanel Defaults and Installing the Latest Version
`/etc/localdomains' -> `/etc/localdomains.eximreset'
`/etc/aliases' -> `/etc/aliases.eximreset'
`/etc/secondarymx' -> `/etc/secondarymx.eximreset'
--06:29:55-- http://diff.cpanel.net/exim-cpanel7....iscan.i386.rpm
=> `exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm'
Resolving diff.cpanel.net... done.
Connecting to diff.cpanel.net[216.118.116.104]:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1,246,302 [application/x-rpm]

100%[=====================================================>] 1,246,302 1.34M/s ETA 00:00

06:29:56 (1.34 MB/s) - `exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm' saved [1246302/1246302]

Preparing... ########################################### [100%]
`/etc/localdomains.eximreset' -> `/etc/localdomains'
`/etc/aliases.eximreset' -> `/etc/aliases'
`/etc/secondarymx.eximreset' -> `/etc/secondarymx'
Building exim.conf.../scripts/buildeximconf: fatal: /etc/exim.conf.dist is missing
Done
exim: no process killed
exim: no process killed
Waiting for exim to restart..............finished.



exim has failed, please contact the sysadmin.
sh: /usr/sbin/exim_dbmbuild: No such file or directory
sh: /usr/sbin/exim_dbmbuild: No such file or directory
sh: /usr/sbin/exim_dbmbuild: No such file or directory
sh: /usr/sbin/exim_dbmbuild: No such file or directory
chmod: getting attributes of `/var/spool/exim/db/*': No such file or directory
Install Complete
What is problem?
Thanks

[Steven]

try doing

cd /usr/src
wget -c http://updates.cpanel.net/exim-cpanel7.2.0/s9/exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm
rpm -Uvh --force exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm
rpm -Uvh --force

At its trying to download for 7.3 still. so try this for rh9

[atul]

Hello Mr .Security,
I tried to fetch it it is successfull but when I gave command
root@server [/usr/src]# rpm -Uvh --force exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm
Preparing... ########################################### [100%]
Segmentation fault (core dumped)
Hello what should I do?
Thank you!!!

[LP-Trel]

You might want to check to make sure there are no conflicting packages.

[Steven]

Originally posted by atul
Hello Mr .Security,
I tried to fetch it it is successfull but when I gave command
root@server [/usr/src]# rpm -Uvh --force exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm
Preparing... ########################################### [100%]
Segmentation fault (core dumped)
Hello what should I do?
Thank you!!!

do this for me:

rpm -qa | grep exim

what does it return

[atul]

Hello Mr.Security,
I have this:
root@server [~]# rpm -qa |grep exim
root@server [~]#
It returned nothing!!
Thanks

[atul]

Hello Mr.Security,
I am total mess !!What i did I explained to you.I face I tried everything which I know .I just upgraded the cpanel with these tho commands:
wget layer1.cpanel.net/latest
sh latest -target OtherDirectory
And it went successfull but left in bogger mess with smtp down ,imap not working !!!
Please I have hopes from you !!
I don't know what to do !!
Please help friend!!
Thanks very much!!

[Steven]

ok do this

wget -c http://diff.cpanel.net/exim-cpanel7....iscan.i386.rpm
/usr/bin/strace -f /bin/rpm -Uvh --force exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm

paste output here please.

[atul]

Hello ,
I did this I think it is unablre to find the reffered url :
root@server [/usr/src]# wget -c http://diff.cpanel.net/exim-cpanel7...xiscan.i386.rpm
--04:13:13-- http://diff.cpanel.net/exim-cpanel7...xiscan.i386.rpm
=> `exim-cpanel7...xiscan.i386.rpm'
Resolving diff.cpanel.net... done.
Connecting to diff.cpanel.net[216.118.116.104]:80... connected.
HTTP request sent, awaiting response... 404 Not Found
04:13:13 ERROR 404: Not Found.
It couldn't find the rquired file..
Do u have other location to fetch?
Thanks very much!!

[Steven]

http://diff.cpanel.net/exim-cpanel7.2.0/s7/exim-4.34-60_cpanel_stmpcontrol_antivirus_rewrite_mailman2_mailtrap_exiscan.i386.rpm

[atul]

Hello Mr.Security,
It failed friend...
it took some time but the final message is like:
********************************************************
fstat64(9, {st_mode=S_IFREG|0755, st_size=106400, ...}) = 0
old_mmap(NULL, 87796, PROT_READ|PROT_EXEC, MAP_PRIVATE, 9, 0) = 0x40144000
mprotect(0x40159000, 1780, PROT_NONE) = 0
old_mmap(0x40159000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED, 9, 0x15000) = 0x40159000
close(9) = 0
--- SIGSEGV (Segmentation fault) ---
+++ killed by SIGSEGV +++
**********************************************
Hello But why this segmetation fault is there?I am not getting!!!
Thanks a lot !!