MCHost ticket problems

steveA · #1 06-23-2004, 10:32 AM

Hi,

I closed my account with MCHost at the start of May, or so I thought...

I went through all the procedures they requested for me to close it down but alas, on the 21st of May, I got charged again. Since then I have opened 4 different tickets each with a number of messages in them and I haven't heard a peep. The tickets however get closed.

Now all I am asking from MCHost is to refund me that money and let me know. Anyone know anyway of actually getting a response from them? Anyone here work for them? Something, anything! I want this sorted so I don't keep getting charged. Last month I got charged on my credit card for going over my limit as I wasn't expecting this money to come out of my account.

I left MCHost because of their unbelievably bad level of service but they have exceeded it this time!

Advice greatly appreciated...

**NexDog** · #2 06-23-2004, 10:38 AM

If I was you, I'd ask the bank to intervene. Sometimes they're funny about this kind of thing and refuse to stop the payments. I had a similar issue years ago and ended up just cancelling the card.

Lubby · #3 06-23-2004, 10:40 AM

Doesn't MCHost visit these forums? Maybe they will notice this thread and step in....sometimes it is just an oversight althought closing tickets usually means they have read them. Good Luck..

**NexDog** · #4 06-23-2004, 10:56 AM

Marc from MChost rarely visits here these days.

Intersabre · #5 06-23-2004, 10:58 AM

Wasn't he banned?

ldcdc · #6 06-23-2004, 11:45 AM

I don't think so... he posted here yesterday and he has no "account disabled" thing under his name:

http://www.webhostingtalk.com/showth...5&pagenumber=4

Note that that thread is about MChost billing issues too...