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Any experience with RegisterFly?

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  #1  
Old 06-16-2004, 04:28 PM
Disgruntled Disgruntled is offline
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Any experience with RegisterFly?


I've seen RegisterFly.com mentioned. Their stated services and prices look attractive. Does anyone out there have actual experience with them? Favorable or unfavorable impressions of their services and behavior?

Thank you.



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  #2  
Old 06-16-2004, 05:14 PM
dmaven dmaven is offline
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Very good, I have 2000+ names with them and overall very good. They are a very large registrar (3/4 million names) . They just started phone support so getting hold of someone is even easier now should you need support.

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  #3  
Old 06-16-2004, 06:16 PM
HostPromoter HostPromoter is offline
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Their prices are ok and their control panel is functional. I also do use their services for about 50 domains however I have read some horror stories from domain forums and such about their customer service lacking big time therefore I most of the time approach them with caution.

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  #4  
Old 06-16-2004, 06:33 PM
Bashar Bashar is offline
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if i wasn't a resller and an end user i would use them

so many free side services with each domain and great service too

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  #5  
Old 06-16-2004, 06:47 PM
Aurillian Aurillian is offline
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i havent had any trouble with them at all. my only complaints would be that the control panel is somewhat difficult to sort out, and the site loads pretty slow.

  #6  
Old 06-16-2004, 07:18 PM
projo projo is offline
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The few problems I have had were resolved wilthin reasonable time if not immediately. I have not had a problem lately and have not tried their phone support.

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  #7  
Old 06-16-2004, 07:53 PM
wbengal wbengal is offline
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Join Date: Apr 2004
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So far, so good

So far my experience has been pretty good. I transferred a few domains over to them and they completed the transaction (i.e. the transfer was reflected on internic) within hours, much quicker than many other registrars.

However, problems usually occur on the way out (as I discovered recently with Powerpipe), so I don't know how good they would be if I wanted to transfer domains out of Registerfly!

  #8  
Old 06-16-2004, 08:09 PM
tnt tnt is offline
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Join Date: Dec 2001
Posts: 33
I have a bunch of names with them and I've only had one problem. They reported a name as available when it wasn't -- even though the registration failed they charged my credit card. It took a couple of emails to support to get it straightened out.

Other than that, I've been quite happy.

  #9  
Old 06-17-2004, 03:02 AM
Prince Lefty Prince Lefty is offline
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Join Date: Nov 2003
Location: Lexington, KY
Posts: 7
I have two names with them (including one transfer), and I've had no problems. They seem like a very competent registrar, and I would recommend them to anyone.

  #10  
Old 06-17-2004, 03:40 PM
Disgruntled Disgruntled is offline
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Location: Boise, ID U.S.A.
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Thanks, all. Glad to see that there's a pretty good chance RegisterFly may be good. As seen at "How do I tell godaddy to [stop]?", I think Godaddy has eliminated itself from consideration.

  #11  
Old 06-17-2004, 04:04 PM
fewcoin fewcoin is offline
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Location: Barbary Coast, Ca.
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Wait a minute Disgruntled, all registrars will have their quirks and complaints. I would not discount Godaddy. Personally I haven't had any problems whatsoever with them now for 2 years. So keep them in mind. Just my 2c.

fewcoin

  #12  
Old 06-18-2004, 02:06 PM
traixanha traixanha is offline
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Join Date: May 2003
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Quote:
Originally posted by dmaven
Very good, I have 2000+ names with them and overall very good. They are a very large registrar (3/4 million names) . They just started phone support so getting hold of someone is even easier now should you need support.
how about 1and1 vs RegisterFly.com ?i know 1nad1 is cheaper,but not sure about their service

  #13  
Old 06-20-2004, 08:08 PM
gdbill gdbill is offline
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Join Date: Jun 2004
Location: Witness Protection Program
Posts: 29
RegisterFly sucks. If you want any decent communication with them, learn how to speak Hindu.

Just do a Google search on "registerfly sucks" and you'll find a lot of people who have had problems with them.

  #14  
Old 06-20-2004, 08:14 PM
dmaven dmaven is offline
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Gee the consensus disagrees.

Your remarks about needing to speak hindu is also downright disrespectful. I think the mods need to intervene here

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  #15  
Old 06-20-2004, 08:37 PM
gdbill gdbill is offline
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Quote:
Originally posted by dmaven
Gee the consensus disagrees.

Your remarks about needing to speak hindu is also downright disrespectful. I think the mods need to intervene here
The consensus on this thread appears to disagree, but when you learn to do a search on this forum and see the dozens of threads about how RegisterFly sucks, you'll see that they have a larger than average dissatisfied customer base.

Needing to speak Hindu is not disrespectful. It's a fact. Up until recently, the only available support option was either a trouble ticket or 24/7 Live Chat -- all outsourced to India. And at least 80% of the time their support staff showed, on a good day, a command of the English language equal to that of your average second grader. Again, search the forum and find the actual examples.

Case in point:

Customer e-mails risk@registerflysupport.com.

Risk replies: Sorry, we can't help you. Please contact risk@registerflysupport.com for help.

Contact your Literacy Volunteer if you don't understand.

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