Web Hosting Talk : Web Hosting Main Forums : Ecommerce Hosting & Discussion : How NOT to charge clients on 2checkout

[kubicle]

Let's say I run a promotion where I give clients 2 months free, but they need to pay the first month up front. How do I avoid charging the client for the following two months and then reinstate the recurring charge on the fourth month?

[TopQHost]

i don't think it's possible. just charge them then immediately refund.

[Kamejoko]

What billing software are you using? Can't you credit them?

[shraz]

which billing softwares allows credits?

[Kamejoko]

All I've used do: ModernBill, Drams, Ubersmith...
And I think most billing softwares now use a credit system.

[kubicle]

No billing software yet since I dont have a large pool of customers. I want to start running a promotion to offer two or three months of free service. I was thinking of starting them off immediately, but I would hate having to ask them for their credit card information on the fourth month.

So, if I do charge them and then refund, there's no harm correct?

[TopQHost]

yep. make sure you tell your clients about it though.

[kubicle]

gotcha ... of course i'll tell my clients.

thanks!

[basic]

Make sure to make the refund within 24 hours after billing -- OTHERWISE your get charged 5.5% (unless you have a special deal, as we have) and $0.45 again.