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  #1  
Old 12-03-2001, 05:58 PM
jic jic is offline
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Join Date: Jan 2001
Posts: 495

Todays Wall Street Journal


I was reading the Journal today and it said that this year 35% of online buyers were extremely satisfied with their online purchases. How crappy is that... Only 35%.

The speculation on this is for the following reasons

1) No free shipping this year
2) Cut backs on all areas of support / service


This doesn't look good at all for us. Someone needs to hit our customers upside the head and tell them to make people happier.. The same way we make them happy =)

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  #2  
Old 12-03-2001, 06:34 PM
Rehan Rehan is offline
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Join Date: Oct 2000
Posts: 279
Re: Todays Wall Street Journal

Quote:
Originally posted by jic
The speculation on this is for the following reasons

1) No free shipping this year
2) Cut backs on all areas of support / service
See what happens when you (i.e., the online stores) try to make a profit?!?

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