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  1. #1
    Join Date
    Apr 2004

    Question What's happened here then

    I went on my website today and saw pages on it that were from a month back.
    I have a number of live booking tables which were out of date and were from last month.
    There were pages on the site that i deleted months back.
    If my hosting company had a problem they should have restored from the weekly back up that they take - shouldn't they?
    This would mean the info would just be a number of days out of date not months.
    My site is a live site so a couple of days and it's completely different.
    What happened here? and should i complain? or was i lucky to get that?

    thanks in advance for your views

  2. #2
    Join Date
    Aug 2003
    Vancouver, BC
    I would complain and ask if they can restore your daily/weekly backup.

    Of course from the horror stories of this site I would say your lucky to get your info. Although that's a sad state of affairs if your lucky to just get what you should have.
    Gary Jones - Canada Web Hosting

  3. #3
    Join Date
    Jan 2002
    Charlotte, NC
    I'd ask them. Only they can let you know what happened.

    HOSTING your livelihood

  4. #4
    Yeah, you should ask but i dont know why the restored "version" is so over-the-hill. I suppose they had a server that crashed completely in which case- that would really suck not just for you but their whole client base.
    DirectAdmin & Cpanel Hosting
    DirectAdmin: 1Khosted.COM Cpanel: 50gigs.NET

  5. #5
    Join Date
    Aug 2003
    A giant server crash like that can be disastrous

    Hopefully something like that did not occur and seriously injure a host's future.

    By the way, nice site iainw! - Shared and Reseller Hosting Solutions on cPanel/WHM Linux Servers - Discount ModernBill Licenses, Hosted Installations, and Professional Services
    :: Pay for your discount ModernBill license with PayPal
    :: admin[at] :: AIM: CybexH

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