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  1. #1
    Join Date
    Dec 2002
    Location
    UK
    Posts
    837

    * Outsourcing support required

    Hi,

    Im looking for company/individuals or whatever to take care of support for our site..basically outsourcing support.

    We run a hosting company not officed based just internet and have quite a lot of paying customers and all..

    so basically what im looking for is a good company who is willing to look after Support issues i.e Tickets..problems...setting up accounts etc.blah blah blah..submitted from our clients..

    Example scenarios would be

    1)ive got a problem with my website i.e lost password etc!

    2) Need to set up a new customer for hosting account..

    3) how do i do this and that
    u will get access to the server and all..

    i guess this would be idea for someoen who is online for most of the day..The volume of tickets is very very low..i would say around 5-10 per week!
    but as more people join in..the only problem is setting up account..and due to my busy schedule im not around all the time

    If your interested please pm me or email me and if u can tell me ur rates/avaiablity and all..

    it wont be for a cupla months atleast now.but just like to plan ahead!

  2. #2
    Join Date
    Oct 2002
    Location
    Tel-Aviv, Israel
    Posts
    433
    Hi, Please see http://www.uadm.com. We can run the support and technical work for you.
    Uadm.com - Unix Administration, Security and Support.
    http://www.uadm.com
    "Unix is user friendly; it's just picky about who its friends are."

  3. #3
    Join Date
    May 2004
    Posts
    448
    Saj: I can help you out with it. If you can give me your email address, I can send the info. The PM and Email link doesn't work for me. My email address is wht (AT) rishidot (DOT) com

  4. #4
    Join Date
    May 2004
    Location
    /bin/sh
    Posts
    814
    Hi,

    I can help you. Please post your contact or contact me.

    Thanks
    Russell

  5. #5
    Join Date
    Nov 2000
    Location
    Dayton OH
    Posts
    359
    Hello,

    Please check out: http://logicsupport.com/

    Feel free to contact me if you have specific questions or require something custom that is not covered in our various plans.
    Nathan M.
    Stormwire.com
    A decade of professional hosting !

  6. #6
    Join Date
    Mar 2004
    Location
    Odessa, Ukraine
    Posts
    605
    I can manage you dedicated server for $50/m monday-friday 11-19 +3 GMT
    Send me mail
    rogovsky @ andreyka.od.ua
    whitout space in e-mail.

  7. #7
    Hello,

    I have 2 years of experiences as technical support on a hosting company using both Hsphere and CPanel. I'm preferred with programming skills and knowledge such as ASP, ASP.NET, CGI/Perl, Javascript, htProtect, etc especcially PHP. I have speciallity in PHP programming

    You can reach me on MSN with ID davideveloper @ hotmail.com, I always online on 11.00AM - 08.00 PM Eastern time.
    whitout space in e-mail

    Thanks
    Regards
    David

  8. #8
    Join Date
    Feb 2004
    Location
    India
    Posts
    1

  9. #9
    Join Date
    Apr 2004
    Location
    Hyderabad
    Posts
    0

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