Results 1 to 4 of 4
  1. #1
    Join Date
    Jun 2003

    Support Software

    I need something I can put on my site that will help me with support issues that will be ticketed and the custoemr will get their own ticket number/issue number.

    It's something I could write myself but I don't have the time. Anyone know where I can find a free or low cost system/script like this?

    I need it to be able to show what time the ticket was created, who the client is, description of problem and maybe even a urgency status.

    Thanks in advance!

  2. #2
    Join Date
    Dec 2001
    NYC, NY
    798 there are a ton of CMS scripts out there

  3. #3
    Join Date
    Mar 2004
    Cleveland, Ohio
    If your using a windows server with the .net framework, I would recommend smarterticket from

    It is free for one agent and doesn't cost to much after that, I can offer it much cheaper if you need more then one agent.

    I been using it for two or three months and find it user friendly and stable. I never had any problems with it anyways. - Content Management / Portal Software Solutions
    Host on our network or buy our software to host on your own server

  4. #4
    Join Date
    Nov 2003
    Originally posted by zupanm there are a ton of CMS scripts out there
    I not think Shroder need CMS for this. He need support software.
    There are lot of support software in market. Like PerlDesk, PHP Support Ticket System etc. etc.
    You can find them on

    But i think mostly like PerlDesk.

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