I recently received an order for a reseller account and received the details but 2checkout.com reported that it was a high risk case and I let it be without setting up the account.
The client did not contact me after weeks past and I now received advice from 2checkout.com where they billed the client the second month.
What should I do in the above situation? Any advice appreciated
I received quite a number of orders/enquiries from @yahoo.com prospects and 5 of them were okay and 2 of them was a high risk case reported by 2checkout.com and I even email the 2 clients but did not get any reply from them so I requested 2co to terminated the billing and refunded the money.
I will contact 2co to terminate the account and do a refund. Yes, it was a bad decision to let it be and I guess it will be worst when a chargeback is done if the card is stolen and 2co may even terminate my account.
Thanks nickn, if I do it now! it may save me from a chargeback or is it too late?