Has anyone ever heard of Exist Hosting? My site's now hosted by IXwebhosting, but it's down quite a lot, and there are a lot of problems with their email server. On top of that, when you send them a trouble ticket, they really treat you as an ignorant idiot when they reply...
I'm looking for a new host for my sites. They are non-commercial and not very big.
I've been on several hosting forums, and the only thing I can find about Exist Hosting on the forums is about their reseller's plans. I'm rather interested in a normal hosting plan.
Could somebody tell his (good or bad) experience with Exist Hosting?
First try doing a search on this forum.
Then you can take a look at various hosting directories.
Also try using the host quote feature on this forum and take a look at the hosting offers forum section.
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It's a shame when a host answers in a snappy, rude manner. Although they are often correct in what they are saying, their tone can often be inappropriate. Hopefully you'll be able to find a host to your liking, both technically and personally.
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Back in the day when I was on a shared plan, I really didn't mind how a host responded to my emails, as long as my questions were answered quickly and efficiently. It really makes no difference to me if a host has an attitude or not. If they get business done then more power to them.
It really makes no difference to me if a host has an attitude or not. If they get business done then more power to them.
That's the way you feel and I'm glad that you don't take offence very fast. However, most people expect courteous, polite answers, not just helpful. The right attitude is often regarded as a very sign of professionalism.