Let me start telling you that on sept 2003, I signed up with hybridnetwork , they were really kind, they had an excellent support and good servers. I had a reseller account with them, and a dedicated server (that as far as I know was managed by Mark, the owner of Hybridnetwork, but the server(s) are owned by a third person or datacenter.
When I had support issues, always the answer was Fast. Even, I wrote a review here at WebHostingTalk comparing different hosting companies (yes, there was HybridNetwork) and always on Top because they good service.
1 month ago, there was a downtime about 20 hours, and the licenses of CPANEL were expired... then they were renewed and the servers were UP again. You know that in Hosting Business a downtime is normal from time to time.(this one took too long...)
But if you were a client of Hybridnetwork, you can't even get mad with Mark /Hybridnetwork because a downtime, just because you always received a good support service (email/msn) and really a nice monthly UPTIME.
Then.. in the first week of May (2004) my site was down, and Hybridnetwork.net too!, I couldn't access to my reseller account.
15 DAYS and I don't have any answer of Mark (of course his email from hybridnetwork doesn't work if his main site is down, but he has a hotmail email). I haven't seen him in the MSN.
WHAT THE HELL HAPPENED????
My dedicated server still works, but... How much time?, I don't know who is the real owner of this servers, because I paid always to Mark. Now to whom I will pay to continue with my dedicated server. And my sites from my reseller account... just disappeared? Oh Boy There was important database files..
Of course this means, that I had lost clients. But Iím worried about my dedicated server.
Strange things... that I haven't seen any post here about this!, where are all the clients of Hybridnetwork and their complains?.
MARK, Please if you see this post contact me. I don't know what happened, Why I haven't been noticed?. This is not seen like you.
Any hybridnetwork customer, please contact me if you know something about this.
PS: Before post this message I had done a search here, And I just could find one post, but its about the downtime that happened a month ago.