Cyberpixels.com have just canceled my account, because a search engine bot spidered my web site and apparently caused too many mysql connections.
It's just an average database driven site, with around 2,000 pages and a chat forum. Each page just has one single database connection in it.
They've canceled it without notice, and without allowing me to back up the 7 web sites, and years worth of design work i have under my account. I've politely requested access to be able to back up, but it's still being denied.
I'm pretty sure the only person who works for the company is a guy called "Ben", as he's replied to every query I've ever had with them, and he's a very arrogant person.
I've lost my database with a 500 strong userbase, and months and months of reviews, articles, and most importantly, months of coding.
I've recently spent quite a bit of money advertising this web site, and it's money wasted now that i've just lost everything.
Not good news for a 19 year old who doesnt have much money.
I strongly recommend staying away from cyberpixels. They're very cheap, and they use cpanel, but their support and service is disgusting.
GRRRR. Mikee is not happy.
Sorry, first post, and it's a rant. I've probably posted this in a wrong folder, or i've posted something that's been said a thousand times before. If this is the case, i'm sorry.
I'll stick around for a bit though, I think.
My site (which i would show you, but obviously cant ), is a community site for people in this area of the UK. I've been trying to get it to take off for a few months now, and we've got about 500 members in a few months.
We're not hosting anything major on the server, and I'm not looking for 99% uptime.. Just obviously a nice reasonable amount of uptime.
I've got a dedicated server in telehouse, UK, waiting to be used, but I've only got it for one year.
Another great reason to keep backups on your local pc AND on disc in case your pc and host fail. You did much better than a HUGE majority of people by backing up in the first place, it's just a horrible coincidence that both failed in the same week.
Best of luck -- keep trying them to see if they'll allow you access to your files. I think most reasonable hosts would do that, however, if they truly canned you for what you described, maybe that's beyond their understanding.