Best way to move a small reseller business to a new host?
I am looking to move to a new host. Mainly because my current host runs php in safe mode and I totally understand why, but I have some scripts that just will not run. Like X-Cart.
Anyway, how can I get all of my customers domains, email accounts, etc over to the new system? I already have them pointing to my domain name so that part shouldn't be a problem. It shouldn't be a problem to download all of their sites and re-upload them. The biggest deal seems to be with their email accounts and such.
The control panel you use will greatly influence your strategy of moving accounts over.
If they're only a few accounts, i'd give fair warning of the move if possible and ask that your clients use outlook/eudora...etc. to download their email to their computers. That would easily solve the email issue. Have them keep outlook running until the move is completed, then they can go back to using webmail if they wish.
We just completed a move from Plesk to Direct Admin - this strategy worked with 700 clients, i'm sure it'll work with yours as well.
Because email passwords are encrypted you'll need to recreate them with a generic password - since you've recreated them on the new system, no email should be lost, the only problem will be that clients aren't able to access email due to an incorrect login. YOu can warn them before hand that this will happen. That way, no email is lost during the move, and no email is bounced (provided you keep the same nameservers, and only change the IP's of those nameservers at your registrar)
That would definately eat into profits, especially if you're small...we don't really know the circumstances of the move - could be moving due to poor service...?
If you're going to move a few accounts - do it in one day, get it over with and get those nameservers changed. If you don't have access to change the domain name servers for the accounts, this is the best way to do it. Our move took us 3 days to complete....i'm sure you could do yours in a day.