Hi, I dont usually give reviews but i had purchased a SSL cert from instantssl.com about three months ago. I recently moved servers and the ssl did not work on the new server. So i checked around and it was my CSR file that was not matching up with my new server key. So I decided to email instantSSL and explain what i did.

3:00 AM EST email sent.
4:15 AM reply recieved stating for me to send them new csr
4:18 AM new csr sent
5:02 AM new cert sent.

5:05 AM new cert installed and working properly.

Now this to me is excellent support I spent $69 three months ago and get this kinda support at 3am.

All i have to say is Great job instantssl and keep it up.