I've been sitting around wondering, what would be the ideal way to educate an existing or potential client in the matter regarding "unlimited" disk space and bandwidth providers, as well as those who try to push 100+GB of bandwidth for 5 or 10 dollars a month.
I'm well aware that the standard for shared hosting accounts should be right around 1.00/GB. That's a good reference point. Of course when you start getting into higher quantities you can discount that a little and still make a respectable profit.
So, what have some of you done? Or what WOULD you do?
I've considered coming up with a cost analysis breakdown in a simple diagram form showing exactly where their money goes, what it's for, and why they need to pay it ON TIME each month. I've got a few slackers that I've been pretty lenient on here lately.
What brings this up is a recent request for 80GB of bandwidth for 25.00 per month. Sorry, I don't think so. Sure I have space left on a server that is just sitting there, and sure it would be nice to bring in another 25.00 but if I gave in this time, then that person would expect that next time if and when his requirements rose.
So, does anyone else have any ideas as how to educate the general public? Should we start a D.A.R.E. type reachout campaign? (No, I'm not serious, just curious.)
People are so diversified and so many hosts around makes this task really difficult. If you are itchy about bandwidth and some other host agrees to it,you loose a client. Anyhow, best way is just don't refuse your client, make some good convincing HTML pages or mail your customers asking this links to some exisiting pages that show this concept. And hope that they get your point.
I'd make it a point to have such a page as domainwala mentioned with facts on it. Two of my first lines would probably be along the lines of:
1) Have you ever seen an unlimited drive?
2) If these so called 'unlimited drives, etc' exist, then why doesn't every company in existence have them? (Especially since rates are often so low with these type hosts.)
The best thing you can do is just explain to them why it's not possible. If you lose them - then well, you lose them. However, odds are that they will come crawling back. Otherwise, if you've attempted to educate them and failed, their ignorance will catch up to them at some point.
I second CrazyTech's suggestion. You can always tell them that if unlimited space and bandwidth is available for just a few dollars a month, why is everyone not buying them and hosting others to make money out of it? And why are the big boys using thousands of ultra expensive connections and servers to run their business when they 'can' just hand everything over to one of these unlimited-everything hosts to run for $10? Because it just doesn't exist - period.