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  1. #1
    Join Date
    Jan 2003
    Location
    Chicago, IL
    Posts
    6,889

    Dedicated/Colo Billing + Support

    I am looking for a billing and support setup specifically for colocation and/or dedicated servers. I don't need anything for shared hosting, etc., just dedicated and colo. That is a much different billing setup and I would like something specific for that. Are there any products available?

    Other than billing, I'll also need a support/trouble ticket solution. I know there are many out there, but what does anyone recommend, something that hopefully works well with the billing solution listed above.

    What products are available to fit these needs, what dcuke that just send me a PM. I know someone contacted me about that before, but I lost their contact information.
    Karl Zimmerman - Steadfast: Managed Dedicated Servers and Premium Colocation
    karl @ steadfast.net - Sales/Support: 312-602-2689
    Cloud Hosting, Managed Dedicated Servers, Chicago Colocation, and New Jersey Colocation
    Now Open in New Jersey! - Contact us for New Jersey colocation or dedicated servers

  2. #2
    Join Date
    Feb 2004
    Posts
    509
    I'd be interested in this information as well.
    Matthew Gunnin
    COO - Dataracks, Inc.
    Dataracks.net | Ultra-Reliable Hosting.ô

  3. #3
    Join Date
    Aug 2003
    Location
    Chicago, IL USA
    Posts
    2,781
    Well, most dedicated/colocation companies use custom billing solutions. So there aren't many out there.(trust me, I've looked, so now I'm creating my own.)

    But you could try http://ubersmith.com/
    CloudRck.com - Host on Cloudrck
    Unmetered VPS Solutions at it's finest

  4. #4
    Join Date
    Jan 2003
    Location
    Chicago, IL
    Posts
    6,889
    Yeah, I'd be happy if someone could recommend a place that can make me a custom solution as well.
    Karl Zimmerman - Steadfast: Managed Dedicated Servers and Premium Colocation
    karl @ steadfast.net - Sales/Support: 312-602-2689
    Cloud Hosting, Managed Dedicated Servers, Chicago Colocation, and New Jersey Colocation
    Now Open in New Jersey! - Contact us for New Jersey colocation or dedicated servers

  5. #5
    Join Date
    May 2004
    Location
    NJ
    Posts
    7
    Iíve been searching and searching for an ideal billing system designed specifically for dedicated / colo hosting.

    It seems that a custom solution really is the best way to go, but thatís potentially very costly right?

    One of these pre-existing well developed companies offering billing software for shared hosting and domain based accounts should develop something new Ė itís a big gap in the market I think.

    *Still looking for suggestions as well.

  6. #6
    Join Date
    May 2004
    Location
    NJ
    Posts
    7
    Bah..

    anyone?

    Any ideas?

  7. #7
    Join Date
    Dec 2002
    Posts
    374
    The only one that I have come across that looks like it has good potential is http://www.nocwizard.com.

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