var sidebar_align = 'right';
var content_container_margin = parseInt('350px');
var sidebar_width = parseInt('330px');
Experience with webhostxl
I registered about 3 months ago and until now, not a sigle messages from me to the support was answered.
There was once when the server went down for about 2 days and it totally threw me off.
I can say it's definantly time to find a new web host. I hope you didn't pay by the year.
You should read other forums here and learn how to find a good web host. One of the first things you should do before signing with any web host is to test out there support.
Well, support responded before the purchase..
3 month without answering a support e-mail/ticket is a serious problem. I, as user, would not even stay with them if the first 3 e-mails/tickets are not answered within a timely matter.
As AuthorityHost said, try out the support respond time of a host you'd like to sign up with. A very good method to know if they are good or not.
PierreB - Montreal