Originally posted by linuxnoob What would the command line be. And where is it usually in their website, in their TOS or what?
Command line can be accessed on Windows by clicking Start --> Run, type in command, hit enter. Command line brings you into the DOS interface from Windows. Type tracert domain.com to do a trace. Companies who offer managed servers will usually say so on their products page or main page. It's a selling point, so it's usually displayed in easy to find sections of the site. Are you wondering about any specific hosts?
1.) You are asking the right questions. Get a detailed description of what the provider will do as far as managed services are concerned. Just because they say "All servers are Fully managed at NO additional charge", don't take this for face value; understand EXACTLY what you are getting.
You will find that there are also many gurus that have small businesses that provide managed services. You may want to get a server from a bargain hoster, such as Server Matrix, and hire a 3rd party firm to manage your box.
2.) http://tracert.com is a fantastic resource if you would like to to a check from other points in the globe.