Their site says "30 Day money back guarantee - We believe that you should have the opportunity to evaluate our services with no risk. If we aren't the right host for you, you can walk away. No questions asked! " - so perhaps your posting here will encourage them to resolve the situation for you.
It's a shame that things like this happen, but these forums are a great 'watchdog' on the industry.
I concur to a much different scenario. I contacted jay via email a couple of times regarding his services. he was more than happy to answer my questions, but after the third email I never heard from him again.
You still refuse to respond to our replies to your billing ticket. We have tried numerous times crediting your card for the charges, however, you need to update your card in the system so we can apply the credit. After you have done this, please e-mail [email protected] and we'll ensure its taken care of for you.
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