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Thread: VO domain issue

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  1. #1
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    VO domain issue

    I asked my host, venturesonline, 6 days ago for my domain name login/pass to the registar and it seems they refuse to hand over the information!

    They registered my domain for me initialy when I signed up for hosting some 2 years ago.

    Creation Date: 27-jul-2001

    I pay 15$ a year to them for them to re-register the domain, thats never an issue, but when it comes to me wanting to take my domain to another host.....pft!

    Is there anything else I can do?

  2. #2
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    Why didnt you just register it yourself?

  3. #3
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    because in 2001 I had no idea what I was getting into, and my host could take care of everything?

  4. #4
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    venturesonline should give you the reg info since you are the one who paid for it but what do you need it for?

  5. #5
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    What is the domain?

  6. #6
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    I want the info because Im changing hosts

    and the domain is
    zero-reality.com

  7. #7
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    Theirs only one thign you can do...
    And thats to bug the crap out of them!!!

    or just wait for the domain to expire 27-Jul-2004.

  8. #8
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    gah no! with all the squatters out there, I cant risk losing the domain

    correct me if I am wrong, but I can take the login information once I get it and change the NS for the domain to point at my new host, correct?

    as in, Ill never have to deal with VO again?

  9. #9
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    Just checked, it looks like you're the owner and registrant of the domain name. If you truly want to get control over the domain name, you could change registrars and completely remove VO from the loop. This would also add an extra year's registration to your domain name. Simply find another registrar that you like and request a transfer. Confirm the emails that are sent to you, and let the registrar handle the rest. I would wholeheartedly recommend that you consider www.dotster.com. I know several folks there, including the President and Director of Tech Support, and have used them for almost four years now.
    Doug Hazard - "retired" Web Hosting Master
    * Full Stack (Web/WP) Dev for The Catholic Diocese of Richmond (160+ sites)
    * Sports Photographer, Media Personality and CFB Historian
    * Tech Admin for several Sports Networks/Sites

  10. #10
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    Or you could do that.

  11. #11
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    Apr 2004
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    if I do request a transfer at dotster, how long would I have to wait for it to go through and moreover, would my site suffer from it?

  12. #12
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    Your site should remain up the whole time. On average, it takes about 10 days for the transfer to complete, though you should do this no less than 30 days before the renewal date of your domain. Anything less than 30 days, your current registrar has the right to deny the transfer. If you need any help, drop me a PM here or email me, or post your question, and I'll be happy to help you out.
    Doug Hazard - "retired" Web Hosting Master
    * Full Stack (Web/WP) Dev for The Catholic Diocese of Richmond (160+ sites)
    * Sports Photographer, Media Personality and CFB Historian
    * Tech Admin for several Sports Networks/Sites

  13. #13
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    Here comes The Bear to save the day! Good job Douglas! You're on good hands mr_wuss...

  14. #14
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    ok I have all the information

    the registar is tucows btw

  15. #15
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    Keep us posted, mr_wuss!
    Doug Hazard - "retired" Web Hosting Master
    * Full Stack (Web/WP) Dev for The Catholic Diocese of Richmond (160+ sites)
    * Sports Photographer, Media Personality and CFB Historian
    * Tech Admin for several Sports Networks/Sites

  16. #16
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    Hope it goes smoothly for ya and that your new host meets all your expectations!

    Bailey
    Let's Connect on Twitter! @thatsmsgeek2u || Fighting mediocrity one thread at a time.

  17. #17
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    Feb 2001
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    Castle Rock, Colorado
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    Hi Mr_Wuss,

    If you send me your ticket number at pat@venturesonline.com, I will personally look into why you've been unable to obtain your login to manage your domain. We place all domains in the customers name and provide them with their login information to manage their domain and it's not uncommon for customers to request their access information.

    Pat

  18. #18
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    Apr 2004
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    Ive the information now Pat, but sadly it did take 6 days to get it.

  19. #19
    That would be very unusual for them.

  20. #20
    Join Date
    Feb 2001
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    Mr_Wuss,

    I'm glad you've gotten your information. That is a long time to wait. I'd appreciate it if you would email me your ticket number, so we can review why it took so long.

    Thanks!!!

    Pat

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