I have a friend of the family whom called me the other night and wanted to discuss her website situation.
She basically stated that her website was designed and hosted with the same company located in BC Canada. She said the company no longer answers her calls or emails for 3 months and seems to have taken off.
When I checked her domain, the company that's nowhere to be found is listed under each information section. Does this mean we're SOL when it comes to contacting register.com about an ownership change or DNS change?