I am an experienced technical support person. I have worked within the hosting industry for the last year and half..
Currently I am skilled at:
Troubleshooting Cpanel/WHM Systems
Performing upgrades on Cpanel/WHM Systems
Troubleshooting SSH, DNS, Apache, MySQL, etc.
Maintaining Servers, adding customizations, etc.
Setting up Counter-Strike and other game servers.
I have also used/installed:
Enom/GoDaddy/Stargate/NameCheap Domain Name Services
VBulletin, phpbb2, Yabb(se) message boards
Helpdesk Systems: Cerberus and PerlDesk
Live Chat Systems: Live Person, PHP Live
Email Clients, Web Browsers, etc.
I am a quick learner of many things. I like to troubleshoot and solve problems with servers, and upgrade them when necessary to keep them up-to-date with the latest software.
Also, at the moment i am learning php/mysql, i've created a few things for a company i used to work for.
Willing to work for $1-$2 per ticket/email with around 8hrs per shift/day.
CV/Resume and Reference is available on request.
Contact: MSN/Email: michaeleaton [@] blueyonder.co.uk | PM or Reply.