My website has been down for the majority of the time for the past 3 days and Netacore refuses to respond to a service ticket or an email. This is unacceptable and I just wanted to let those of you thinking of going with them know that this kind of thing happens. Ridiculous.
My site has been down for at least a week, I was offline for several days before I got online and found it gone.
I contacted 2checkout.com at 1-877-294-0273 since they were set to bill me tomorrow for next month.
2checkout was very helpful, they cancelled future billings and have started a resolution process to get my last months payment back.
It's too bad, for almost two years I have had almost no downtime and very fast servers, now poof they just disappear.
I guess it is time to find a new host.
grrr I contacted Netacore 4 days ago about cancelling hosting but they didn't respond yet. I contacted 2checkout about that...hopefully THEY'LL respond. they provided okay service (good uptime when it's UP but sketchy sometimes) for me for 2 years...but suddenly they are not responded to me