I've had the same problem to. Even mail to my domain is bouncing. I filed a ticket over a day ago and still no response. I've also had another ticket with the help desk open for over a week and no response from them at all.
I know they recently were migrating the data off of a server (Delta) to a new system, but that was 2 weeks ago, so there shouldn't still be problems.
I know Norm used to read/post here. Maybe he can give us an answer.
I decided not to wait to see what is happening since my site has been dead for a week and they haven't sent out any info on what is happening.
I called 2checkout at 1-877-294-0273 since they were set to bill me tomorrow. 2checkout has stopped any billings for the future and is trying to get my last payment back.
2checkout were very helpful and I recommend that anyone else whose site is dead without any info from netacore contact them.
I was in the same boat as Jason, except that I was unable to contact netacore. Their form for contacting them gave me timeouts last week.
After talking to 2checkout I tried contacting them via their site again today and got very fast responses. I did get a message similar to the one Jason got and I have been having a discussion with Norm about what happened.
It looks like some of us fell through the cracks. Given the excellent service I have had for almost 2 years with netacore, I would prefer to keep my site with them.
Same here. I'd rather not go through the hassle of switching hosting providers and Netacore was serving me quite well for the last two years. Just the last few weeks have been really bad. I hope that it doesn't happen again, and if it does I'm still looking for good alternate hosts.
Its been a lot longer than 6 hours and my new domain still isn't showing. Been trying to get this online since 27 April.
I agree with astonehouse I have been with Netacore for quite a while - even through all there Router server problems and found them ok. But over the last few months service has been patchy. Maybe that is why they are switching servers.
Things seem to have smoothed out since Wednesday morning (yesterday). I'm still a bit baffled by their server move since some of the changes I had mad to my site right before the move aren't there now (maybe they restored from a backup that's a few days older than the move.
Otherwise things have been much better since the new dns information propagated yesterday. I'm still going to pay very close attention to everything and see what happens.
On a somewhat tangentially related note, does anyone here have any opinions on WebHostingBuzz.com for hosting needs? Their prices seem too good to believe, but I haven't seen much about them one way or the other in the forums.