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Thread: Plesk ! plesk ! plesk ! help
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05-08-2004, 03:27 AM #1Junior Guru Wannabe
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Plesk ! plesk ! plesk ! help
I am new to Plesk and have been reading the manuals, watching the flash, reading posts in forums and I am stuck.
When creating a domain I get the following error:
Unable to update hosting preferences : Unable to create user system : Unable to set quota for user 'username' : Success -1
I have created 1 client and 1 domain so far. I have been ltying to figure out for almost a week what I am doing wrong.
If you have any ideas I would really appreciate the help.
dats
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05-08-2004, 04:23 AM #2Web Hosting Master
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If you are running 7.0.1 it has a quota bug. You either need the fix from sw-soft or you need to get 7.0.2 with the domain w/ numbers hotfix.
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05-08-2004, 12:07 PM #3Junior Guru Wannabe
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patch
Thank you Larry. This has now been patched.
Your assistance is appreciated.
dats
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05-08-2004, 12:13 PM #4Web Hosting Master
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Your Welcome.
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05-08-2004, 04:39 PM #5Junior Guru Wannabe
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same error msg
Plesk was updated today to 7.0.2 and I am still getting the same error.
I can create one client and 1 domain and then no further domains.
Not sure what the problem is.
dats
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05-08-2004, 04:50 PM #6Web Hosting Master
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Do you have a license key installed?
Limitation without a key is 1 Domain 1 email.
If you can't create two email addresses then you need a license key.
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05-08-2004, 10:38 PM #7Junior Guru Wannabe
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licence key
Yes there is a key installed.
I can eventually create a domain as long as I do it with a few changes at a time.
Plesk 7 is certainly not functioning as it should or else I have a setting that is causing this problem.
I cannot create with domain templates.
dats
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05-08-2004, 11:03 PM #8Junior Guru Wannabe
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It will not allow me to assign disk space a domain. When I created the first domain I assigned space and Plesk accepted this.
dats
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05-08-2004, 11:05 PM #9Web Hosting Master
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Without looking at the system I couldn't say. The only time I have seen this problem is with 7.0.1 prior to the quota fix.
Have you spoken with your provider?
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05-08-2004, 11:19 PM #10Aspiring Evangelist
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Did you make sure the client you're setting up the domain under has at least as much or more free disk space than how much you're trying to assign the domain you're setting up?
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05-08-2004, 11:30 PM #11Junior Guru Wannabe
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disk space
I have 10 gigs of space. I assigned the client unlimited space.
First domain I created accepted the assignment of 250 megs.
Now I cannot assign any disk space to a domain. The domains can only be created now with unlimited checked off.
dats
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05-08-2004, 11:32 PM #12Junior Guru Wannabe
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7.0.2
After reading your first response Larry support at my provider upgraded Plesk7 to 7.0.2.
dats
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05-08-2004, 11:35 PM #13Web Hosting Master
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Dats,
Two things to check. See what Plesk is reporting for free space under server. 2. Check to make sure quotas are on in the system.
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05-08-2004, 11:50 PM #14Junior Guru Wannabe
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statistics
System Statistics:
Memory Usage ...
Total : 1006.54 MB
Used : 982.09 MB
Free : 24.45 MB
Shared : 0 B
Buffer : 48.24 MB
Cached : 306.64 MB
Usage : 97.57%
Hard Disk Usage ...
File System : 0
Total : 9 765.63 MB
Used : 984.36 MB
Available : 8 781.27 MB
I will check the quota asap.
dats
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05-09-2004, 09:56 AM #15Junior Guru Wannabe
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It is working now ... quota had to be enabled ... support fixed this while I slept
dats