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Thread: Nocster, a good word from me
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05-07-2004, 12:58 PM #1Web Hosting Guru
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- Mar 2002
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Nocster, a good word from me
When we have something good to say about a dedicated provider it's better to say it than hide it. Same for the bad things.
So here is a great service I got from Nocster today, actually a few minutes ago.
They have replied and completed a kernel upgrade in less than 5 minutes. In reality the ticket says 3 minutes. And consider that a reboot requires a couple of minutes.
Thanks to Salman for his job.
Hope Nocster continues this way, at least for me
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05-07-2004, 01:10 PM #2Been around for too long...
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I wish my kernel upgrade would have gone that quickly. It took Lou 10 minutes to do my kernel & GRSecurity patch from the time I submitted my ticket. I love the speedy support, they're all great.
- Matt
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05-07-2004, 01:10 PM #3Web Hosting Master
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- May 2003
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Support has always been Excellent Infact its getting better and better
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05-07-2004, 01:10 PM #4Web Hosting Master
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Nocster's support has ALWAYS been this good. I've tried to persuade people about their support team but their network has too much against them. Glad to hear you also had a good experience.
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05-07-2004, 03:27 PM #5Web Hosting Master
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- May 2003
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Originally posted by RaineTech
Nocster's support has ALWAYS been this good. I've tried to persuade people about their support team but their network has too much against them. Glad to hear you also had a good experience.^_^
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05-08-2004, 01:07 AM #6Problem Solver
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Well in my opinion, their support is decent, ive had some quirks in their support nothing to serious though.
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05-08-2004, 01:22 AM #7Web Hosting Master
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Yes I must say I agree with the posters above. Nocster truly does have top notch support people.
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05-08-2004, 04:48 AM #8WHT Addict
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- Feb 2004
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Originally posted by LifelessHost
Yes I must say I agree with the posters above. Nocster truly does have top notch support people.
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05-08-2004, 12:33 PM #9WHT Addict
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Nocster's support has always been good for us. Response to tickets had typically been replied to under an hour. As mentioned, the problems lie with their network.
On a side note, has their website (and Burst) been down for more than a month?++++++++
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05-08-2004, 12:44 PM #10Taking a break from hosting
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Originally posted by HeadBuilder
Nocster's support has always been good for us. Response to tickets had typically been replied to under an hour. As mentioned, the problems lie with their network.
On a side note, has their website (and Burst) been down for more than a month?
On a side note, I put an order in at 2:45PM yesterday for a P4 2.4Ghz, and it was delivered at 11:13PM That must be a record in my 1.9 years at Nocster.
-Josh