Doesn't offer hardware upgrades! Here's my live chat transcript:
Dan: Hello. I'm Dan with ValueWeb Dedicated Server Sales. How may I assist you?
Me: How much for a 512mb memory upgrade to my dedicated server?
Dan: sorry mike we don't offer hardware upgrades....
Dan: if you have 512 MB now, you'd want to upgrade to the Base or Pro server.
Me: thank you goodbye
Dan: sure, bye