Results 1 to 25 of 38
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05-04-2004, 05:39 PM #1Banner Designer
- Join Date
- Jan 2002
- Location
- United Kingdom
- Posts
- 1,377
What has running your webhosting business taught you?
What has running a webhosting business taught you?
I must admit, it has taught me important tactics for future business goals, and also that time is worth much more than we value it at.█ Bannaz™ | Amazing Banner Ad Designer!
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05-04-2004, 05:41 PM #2Blue, Furry and Comfortable
- Join Date
- Aug 2003
- Location
- Vancouver, BC
- Posts
- 1,894
To have patients
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05-04-2004, 05:56 PM #3Web Hosting Guru
- Join Date
- Nov 2003
- Posts
- 298
It has taught me that people can get very mad fast :-P
Excell Hosting
Budget Hosting
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05-04-2004, 05:56 PM #4Predatory Poster
- Join Date
- Jul 2003
- Location
- Goleta, CA
- Posts
- 5,566
Some people need detailed explanations while others don't .
Patron: I'd like my free lunch please.
Cafe Manager: Free lunch? Did you read the fine print stating it was an April Fool's joke.
Patron: I read the same way I listen, I ignore the parts I don't agree with. I'm suing you for false advertising.
Cafe Owner: Is our lawyer still working pro bono?
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05-04-2004, 06:04 PM #5Web Hosting Master
- Join Date
- Jan 2004
- Location
- Ellesmere Port, Wirral, UK
- Posts
- 1,540
To get a comfy chair.
BTi-Hosting.co.uk High quality hosting, low low prices.
One step ahead of the competition - Today IS tomorrow.
FraudWise.Net - Fight the fraud!
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05-04-2004, 06:05 PM #6Web Hosting Master
- Join Date
- Oct 2001
- Location
- Ohio
- Posts
- 8,535
That there are several different types of people in the world. Some of them can deal with problems in a civilized fashion - other's think that swearing will fix them.
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05-04-2004, 06:06 PM #7Aspiring Evangelist
- Join Date
- Mar 2003
- Posts
- 389
its taught me i have a very understanding girlfriend
Also taught me not to be so accomodating to people!!!!
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05-04-2004, 06:18 PM #8Web Hosting Master
- Join Date
- Jan 2004
- Location
- Ellesmere Port, Wirral, UK
- Posts
- 1,540
Oh, and not to spin on my chair, regardless of how slow the day is.
Too many tables around here.BTi-Hosting.co.uk High quality hosting, low low prices.
One step ahead of the competition - Today IS tomorrow.
FraudWise.Net - Fight the fraud!
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05-04-2004, 06:19 PM #9WHT Addict
- Join Date
- Mar 2004
- Location
- Vancouver Island, BC
- Posts
- 173
Originally posted by monster123
To have patients
Have patience my friend
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05-04-2004, 07:35 PM #10Temporarily Suspended
- Join Date
- Mar 2004
- Location
- na
- Posts
- 256
How about saying how many lawyers backing you up when someone is trying to SUE YOU UPSIDE DOWN?
Just for a laugh.
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05-04-2004, 08:04 PM #11Dennis Johnson
- Join Date
- Jun 2001
- Location
- Kalamazoo
- Posts
- 33,412
Okay, listen carefully; because I'm going to type really really fast. For I have ten things to share that I have learned while running a web hosting business.
1. Some keboards have capital letters only.
2. Hitting the exclamation point, only once, serves no good purpose.
3. Calling someone stupid is the best way to get a smart response.
4. "I can definitly pay you later," means, "Ha ha ha ha."
5. RTFM stands for "Really Tuff For Me."
6. Some keyboards display several !!!!!!s whenever the space is hit.
7. If I demand something be fixed NOW!, it will be fixed fastest.
8. If I don't know how to work my computer, I can ask a web host.
9. Providing hosting, costs no money. So, everything given by a paying customer is pure profit.
10. Patience causes patients.There is no best host. There is only the host that's best for you.
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05-04-2004, 08:35 PM #12Disabled
- Join Date
- Jan 2004
- Posts
- 420
Very well said Soft
Here is what I have learned.
1) Use your time wisely. You only have so much time, be effective during that time.
2) Treat all clients like your girlfriend. Word of mouth is the biggest advertiser.
3) Develop a good image of yourself. Unique designs and treat first customers the best.
4) Have patience when dealing with clients as many need help.
5) Don't stress. Have a good time doing your job as this is one of the better jobs on the Internet.
6) Keep track of your clients you manage to get through an organizable fashion.
7) Listen to people on this forum as it will do you good.
Just my 2 cents.
-JezzoMaster
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05-04-2004, 09:45 PM #13Web Hosting Master
- Join Date
- Feb 2004
- Posts
- 600
it taught me not to bite off more than you can chew
it also taught me that giving sales pitches to potential girlfriends doesn't work :|Dating Revolution Method - Book on how to meet and attract women
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05-04-2004, 10:04 PM #14Temporarily Suspended
- Join Date
- Mar 2004
- Location
- na
- Posts
- 256
To add on:
Business is no charity.
I have seen and met many host that are too soft-heartened and get lots of trouble from clients.
Seriously don't deserve all these for their <US$10/mo plans.
Sometimes you just have to discipline your girlfriend if she turns bad. Opps.
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05-04-2004, 11:02 PM #15Junior Guru Wannabe
- Join Date
- Jan 2004
- Posts
- 43
Know when it's time to hit the "terminate account" button, but tactfully
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05-04-2004, 11:04 PM #16Web Hosting Master
- Join Date
- Nov 2002
- Location
- Canada
- Posts
- 1,545
2) Treat all clients like your girlfriend. Word of mouth is the biggest advertiser.
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05-04-2004, 11:29 PM #17Web Hosting Master
- Join Date
- Mar 2004
- Posts
- 1,301
Taught me that
1) Clients think their webhosts are like Robots who are awaiting their every mail, support ticket and problem like they have nothing else to do in life other than be online 24-7-365/366 including leap year providing them support
2) Patience
3) To earn money you have to spend money
4) Happy customers=word of mouth"Web Hosting is not just about selling space, it is about facilitating customers needs with your plans and supporting the customer for a long lasting mutually beneficial relationship."- Yaser
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05-04-2004, 11:47 PM #18Predatory Poster
- Join Date
- Jul 2003
- Location
- Goleta, CA
- Posts
- 5,566
Agressive pricing can help you through tight spots.
Patron: I'd like my free lunch please.
Cafe Manager: Free lunch? Did you read the fine print stating it was an April Fool's joke.
Patron: I read the same way I listen, I ignore the parts I don't agree with. I'm suing you for false advertising.
Cafe Owner: Is our lawyer still working pro bono?
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05-05-2004, 12:33 AM #19Web Hosting Master
- Join Date
- Jan 2004
- Location
- Singapore
- Posts
- 1,032
Well it has taught me quite a few things too
1) How to go with out food for months LOL ( just kidding )
Because I hold a free web hosting, email and forums service so money making would be a lot tougher for me But customer handling are much easier
So " The Best Things in Life are FREE!! "-=- GQ Hong -=-
GalacNet WebMaster
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05-08-2004, 06:11 AM #20Web Hosting Master
- Join Date
- Feb 2001
- Posts
- 1,227
>What has running your webhosting business taught you?
I can actually be awake for 3 days straight.
That is has potential.
That it can be very miserable during certain doom days.
Insight into new technology.
I can drink A LOT of coffee and coke.
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05-08-2004, 07:18 AM #21Web Hosting Master
- Join Date
- Apr 2003
- Location
- Bluesquare dc, Uk
- Posts
- 1,591
Well this point was always hard to swallow for me.
It doesn't matter if it's a 4 hit a month personal website or a profitable business website, treat each customer with the same respect and patience.
You WILL get those difficult customers. Never, ever, ever take it personally. Walk away, take a deep breath (my personal favourite is to go outside and kick the trashcans).
Some customers are just fussy- and really aren't bad people. Some are nasty pieces of work, you'd never tolerate in real life.
However your methods of dealing with them reflects on your company. The good customers will recommend you far and wide. The nasty ones won't blacken your name, if you don't give them ammo to shoot with.
The second point I would make is never bite off more than you can chew. Don't be afraid to get in extra help- even if God, fobid it costs you!
If you don't, you'll never survive the long hall.
Last point, is think of all the other worse jobs you could be doing. I had ONE job in my life, and hated every minute of it. In comparison, my job as a web host is heavenOlly | INX-Gaming
Call of Duty 4 hosting
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05-08-2004, 08:40 AM #22Web Hosting Master
- Join Date
- Dec 2003
- Location
- ./Southest Missouri
- Posts
- 602
I've learned:
That when my wife says "are you done yet?", she really means "see you in the morning".
Without clients, your business is nothing but a money-pit. Clients are the ladder.
Compete on value. Not price.
Don't let clients put off payments for too long, they tend to "forget".
PLAN! PLAN! PLAN!
Know what to do when that plan fails.
If you have a free moment, read something new, even if it's an instruction manual for something you don't even own. Knowledge is power.
Making pyramids out of Mt. Dew cans is an easy way to pass some time on those looooooong nights.
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05-08-2004, 12:37 PM #23WHT Addict
- Join Date
- Sep 2003
- Posts
- 119
What I realise when I am a web hoster.
1. Datacenter people actually play table-tennis during work time.
2. I can call my girl friend accross the land using the datacenter phone .. for FREE
3. My personal handphone become company handphone.
^_^
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05-09-2004, 08:55 AM #24Temporarily Suspended
- Join Date
- Apr 2004
- Posts
- 295
>2) Treat all clients like your girlfriend. Word of mouth is the
>biggest advertiser.
So how many girlfriends do you currently have
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05-09-2004, 11:35 AM #25WHT Addict
- Join Date
- Oct 2003
- Location
- TN
- Posts
- 125
most important thing I have learned:
If the phone rings while you are spinning upside down in your chair, great harm can come to you.Don Everhart
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