I am thinking to contract cabinet full with line 100mbits in I HE, but finish to me scaring, you who you are with them who you can say to me? that uptime has? they are good? recommendable? excellent? bad?
No luck on the phone (all circuits busy), emailing the noc yielded a "glitch during routine UPS maintenance". We had a guy over there who got "accidental power down of main UPS" from one of the techs. Apparently, there are a lot of angry people over there.
It's not the end of the world, but very disappointing indeed.
Originally posted by webtech I would like to see an explanation from HE.Net as my sales rep is unresponsive to this situation. We have 1 cabinet and around 50-75mbps from them out there and it was down.
Originally posted by ottenhoffs Been down since 4:30 pm EST (now 7:30pm EST). Anyone else still down?
According to my router graphs, it looks like it came back up around 3:30PST, but I'm not certain if it may have actually come up earlier or later than that. At any rate, everything seems to be working now.
I want to be clear that I've been at HE.net Fremont for 2 years, and this is the first time we have had a power loss.
It happens. No pattern of problem here.
The actual outage was pretty short, for us only 30 minutes. If you servers are switches were in good order and set to come on after power up...
We have a couple servers that require manual power on... took them about 90 minutes to get through on phone and have them powered up. They are obviously very busy (there are thousands of servers in that room).
Fremont HE racks down from 1:35 to 2:30 PST. Couldn't get through to tech support. Some boxes still not up, hoping the power spike wasnt too bad. A marketing rep mentioned the same UPS "small glitch", nice way to deal with customers that need real answers. Apparently no redundancy?
"Hmmmmm... I wonder what this here little red button does if I push it..." he says to himself curiously as he looks at the sign in front of him with the very clear warning... "Do not press this red button!".
I have thought to mount 40 server 1U for my clients. I will not have problems with the line or the energy?
Yes and no. Depending on the hardware you are planning on putting in there(dual CPU's, multiple harddrives per machine), you could easily burn through those 40AMP's with 40 1U's. Judging by how HE is dealing with their power right now I would be a little scared putting that many 1U's on a 40AMP @ HE, but thats just me.
We've been in Fremont for years and we've never seen a power issue like this. Each 15AMP circuit is individually breakered and I've had customer's cabinets' trip, but never a row or the entire datacenter.
They have really slipped recently, a few "router reboots" over the past couple months have really made up for the otherwise "above average" service we've come to know.