Recomend best freeware simple ticket email system?
I've searched the forum and found a couple of recommended *commercial* email ticket systems, does anybody know which is the most reliable, simple and easy to use email ticket system for a new starter type hosting company?
*no smirks at my previous negative comments about open source software not working so well as commercial pleeze*
OS Ticket is simple to setup and quite powerful. It also has integrations into programs like MB if you ever go that route. Help Center Live has Online chat and ticketing inside of it. Both of these are free.
Originally posted by kris1351 OS Ticket is simple to setup and quite powerful. It also has integrations into programs like MB if you ever go that route. Help Center Live has Online chat and ticketing inside of it. Both of these are free.
Originally posted by Tanuk Is Perl Desk open source ?
Nope it is fee based. License is I believe $59.00
A free ticket system I used and was okay was OneorZero. It was free and another is the ExoPHPDesk. Now ExoPHPDesk has run into some minor issues with their current version, but I am using the previous release on 2 different sites with no problems.
Has ability for a FAQ and knowledge base. Can use Email Piping as well.
I particularly recommend anybody else who is looking for quality open source to check out the www.hotscripts.com kindly suggested by lucid. I've found some interesting software and its got extremely useful personal reviews.
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