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Thread: ServerMatrix??

  1. #1
    Join Date
    Apr 2004
    Location
    USA
    Posts
    116

    ServerMatrix??

    Any opinions on ServerMatrix?

    I'm looking to move to their dedicated server since they have the BEST pricing and 24 hour live telephone support (I checked late las night, and they answered real quick-no holding at all).

    They are the only ones who offer managed-dedicated with 24/7 live support under $300

    I know we are supposed to look for quality over price, and thats why I selected these guys cause their support coupled with their prices totally impress me.

    Anyone?

  2. #2
    Join Date
    Feb 2004
    Location
    Denton, Texas -
    Posts
    215
    It sounds like you already made up your mind to me.

    Let me know if they have any t-shirts

  3. #3
    Join Date
    Apr 2004
    Location
    USA
    Posts
    116

    opinions

    Yes, I'm pretty much convinced however I'm looking for people who actually use them or have in the past? Doing my homework, as I have had enough of moving and paying outrageous prices for shared hosting. I've got 200 domains and really need a reliable host.

    Thanks

  4. #4
    Instead of going into any long stories here, I'll just say I am a very satisfied customer of theirs since August 2003 and have no plans to move in the foreseeable future.

    They may not be perfect at times but they are growing and improving quite a bit over time. They are made up of a helpful and honest bunch of people who have your interest at heart.
    http://www.batchimage.com - Offering Batch Image Processing and TIFF/PDF Software Solutions

  5. #5
    Join Date
    Jul 2003
    Location
    Montreal, QC
    Posts
    118
    I personally have 7 Dual xeons at servermatrix, and so far it's probably the best company I've delt with. Check their forums, they are very fast in fixing network issues, and will actually look into lag issues unlike other companies I won't name here...

    I wouldn't hesitate to recommend servermatrix to anyone. Good luck!

  6. #6
    Join Date
    Oct 2002
    Posts
    78
    Hey,

    Im with them for 6 months now and I'm verry satisfied about their services. Sometimes ticket responses are a bit slow, but for the money I pay I dont have any reason to complain.

    hp

  7. #7
    Join Date
    Apr 2004
    Location
    USA
    Posts
    116

    wow

    this is great to hear!

    Looks like I will be setting up with them

    Anyone get a commision for referrals? Since I will be a new customers it might help.

  8. #8
    Yes, Servermatrix(dot)com is a very good dedicated server company.

    I have two servers with them currently.

    I hope this helps you Monie8.

    Neox.

  9. #9
    Join Date
    Jan 2002
    Location
    Home, chair
    Posts
    723
    They are good and reliable. And if you're in US, you can enjoy their toll-free phone support

  10. #10
    They have been great for us too, except a month ago when we had to check their rebooting facility quite often due to a bad kernel and the average reboot time was always around 20 - 30 minutes. Have they improved on this front ?

  11. #11
    Join Date
    Feb 2004
    Posts
    27
    I'm also a SM customer, and a very happy one!

    Lets just I've completely quit looking at any other server companies since I've been with SM.


    I personally have never had a problem with the reboots. Anytime I have submitted a reboot ticket it was done within 1-10 minutes. Nowdays I mainly run Total Control servers, so I have full control over hardbooting and power cycling my servers.

  12. #12
    Join Date
    Apr 2003
    Location
    Chicago
    Posts
    117
    I just signed on with them last week. So far so good.

    No complaints over here.

  13. #13
    i, too, am a servermatrix customer and all i can say is that the best thing about them is not their very good pricing structure nor their very reliable network and hardware.

    the best thing about them is the professional way that they handle customer service requests!

    you won't go wrong with them.

  14. #14
    Join Date
    Sep 2003
    Location
    Ontario, Canada
    Posts
    257
    I dont have any complaints with SM and I've been with them almost 3 months!
    eXeGaming : Professional Gaming Organization

  15. #15
    Join Date
    Mar 2004
    Location
    Minnesota
    Posts
    1,274

  16. #16
    Over a dozen server at servermatrix, and happy to be there.
    Glenn
    Don't you walk thru my words
    You got to show some respect
    Don't you walk thru my words
    'Cause you ain't heard me out yet

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