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Thread: ServerMatrix??
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04-29-2004, 12:57 AM #1WHT Addict
- Join Date
- Apr 2004
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- USA
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- 116
ServerMatrix??
Any opinions on ServerMatrix?
I'm looking to move to their dedicated server since they have the BEST pricing and 24 hour live telephone support (I checked late las night, and they answered real quick-no holding at all).
They are the only ones who offer managed-dedicated with 24/7 live support under $300
I know we are supposed to look for quality over price, and thats why I selected these guys cause their support coupled with their prices totally impress me.
Anyone?
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04-29-2004, 01:10 AM #2Disabled
- Join Date
- Feb 2004
- Location
- Denton, Texas -
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- 215
It sounds like you already made up your mind to me.
Let me know if they have any t-shirts
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04-29-2004, 01:13 AM #3WHT Addict
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- Apr 2004
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- USA
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opinions
Yes, I'm pretty much convinced however I'm looking for people who actually use them or have in the past? Doing my homework, as I have had enough of moving and paying outrageous prices for shared hosting. I've got 200 domains and really need a reliable host.
Thanks
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04-29-2004, 01:18 AM #4Web Hosting Master
- Join Date
- May 2001
- Posts
- 8,076
Instead of going into any long stories here, I'll just say I am a very satisfied customer of theirs since August 2003 and have no plans to move in the foreseeable future.
They may not be perfect at times but they are growing and improving quite a bit over time. They are made up of a helpful and honest bunch of people who have your interest at heart.http://www.batchimage.com - Offering Batch Image Processing and TIFF/PDF Software Solutions
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04-29-2004, 01:19 AM #5WHT Addict
- Join Date
- Jul 2003
- Location
- Montreal, QC
- Posts
- 118
I personally have 7 Dual xeons at servermatrix, and so far it's probably the best company I've delt with. Check their forums, they are very fast in fixing network issues, and will actually look into lag issues unlike other companies I won't name here...
I wouldn't hesitate to recommend servermatrix to anyone. Good luck!
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04-29-2004, 02:59 AM #6Junior Guru Wannabe
- Join Date
- Oct 2002
- Posts
- 78
Hey,
Im with them for 6 months now and I'm verry satisfied about their services. Sometimes ticket responses are a bit slow, but for the money I pay I dont have any reason to complain.
hp
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04-29-2004, 03:13 AM #7WHT Addict
- Join Date
- Apr 2004
- Location
- USA
- Posts
- 116
wow
this is great to hear!
Looks like I will be setting up with them
Anyone get a commision for referrals? Since I will be a new customers it might help.
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04-29-2004, 08:18 AM #8Newbie
- Join Date
- Apr 2004
- Posts
- 13
Yes, Servermatrix(dot)com is a very good dedicated server company.
I have two servers with them currently.
I hope this helps you Monie8.
Neox.
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04-29-2004, 08:54 AM #9Web Hosting Master
- Join Date
- Jan 2002
- Location
- Home, chair
- Posts
- 723
They are good and reliable. And if you're in US, you can enjoy their toll-free phone support
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04-29-2004, 09:32 AM #10Junior Guru
- Join Date
- Aug 2002
- Posts
- 183
They have been great for us too, except a month ago when we had to check their rebooting facility quite often due to a bad kernel and the average reboot time was always around 20 - 30 minutes. Have they improved on this front ?
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04-29-2004, 09:40 AM #11Registered User
- Join Date
- Feb 2004
- Posts
- 27
I'm also a SM customer, and a very happy one!
Lets just I've completely quit looking at any other server companies since I've been with SM.
I personally have never had a problem with the reboots. Anytime I have submitted a reboot ticket it was done within 1-10 minutes. Nowdays I mainly run Total Control servers, so I have full control over hardbooting and power cycling my servers.
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04-29-2004, 11:10 AM #12WHT Addict
- Join Date
- Apr 2003
- Location
- Chicago
- Posts
- 117
I just signed on with them last week. So far so good.
No complaints over here.
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04-29-2004, 12:21 PM #13Web Hosting Master
- Join Date
- Feb 2004
- Posts
- 631
i, too, am a servermatrix customer and all i can say is that the best thing about them is not their very good pricing structure nor their very reliable network and hardware.
the best thing about them is the professional way that they handle customer service requests!
you won't go wrong with them.
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04-29-2004, 02:38 PM #14Web Hosting Guru
- Join Date
- Sep 2003
- Location
- Ontario, Canada
- Posts
- 257
I dont have any complaints with SM and I've been with them almost 3 months!
eXeGaming : Professional Gaming Organization
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04-29-2004, 04:03 PM #15Web Hosting Master
- Join Date
- Mar 2004
- Location
- Minnesota
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- 1,274
hm what should I put in my sig?
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04-29-2004, 04:12 PM #16M*T
- Join Date
- Apr 2002
- Location
- A Hut
- Posts
- 2,575
Over a dozen server at servermatrix, and happy to be there.
GlennDon't you walk thru my words
You got to show some respect
Don't you walk thru my words
'Cause you ain't heard me out yet