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Thread: ServerMatrix! Now WAY BETTER!
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04-29-2004, 12:35 AM #1Junior Guru Wannabe
- Join Date
- Nov 2003
- Posts
- 51
ServerMatrix! Now WAY BETTER!
I would like to take a post to Thank Server Matrix for all the improvements over the last 5 months! They are way Better!
The ticket system is much better
Reboots are in 5 min or less (That there is saying something)
Server builds FAST! (Order a server before bed and wake up to a welcome e-mail!)
Server matrix, Great Network! Great Support! Fast Reboots!
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04-29-2004, 12:43 AM #2Disabled
- Join Date
- Feb 2004
- Location
- Denton, Texas -
- Posts
- 215
Glad to hear it.
Do you guys have any t-shirts?
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04-29-2004, 11:24 AM #3Web Hosting Guru
- Join Date
- Oct 2002
- Posts
- 288
We are heading in the right direction.
Thanks for the kind words.Jeff Reinis
(469) 607-3005 - jreinis@cogentco.com
www.cogentco.com
Datacenter Colocation - Tier-1 IP Transit - Bandwidth Solutions
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04-29-2004, 12:08 PM #4Web Hosting Master
- Join Date
- Dec 2003
- Location
- Fairfax, Virginia
- Posts
- 6,834
ServerMatrix is good, I've heard. Good job building your business YourHost... that is if you started it. I am thinking of a business like that, but I don't know how I can make money with it. Don't you guys have your own dc?
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04-29-2004, 12:11 PM #5Junior Guru Wannabe
- Join Date
- Apr 2004
- Location
- Philadelphia
- Posts
- 96
Server Matrix is mint!
Charles R. Wieland
Chief Technical Officer
Phima Group, LLC
http://www.phimagroup.com
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04-29-2004, 12:18 PM #6WHT Addict
- Join Date
- Apr 2003
- Location
- Chicago
- Posts
- 117
Originally posted by cwieland
Server Matrix is mint!
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04-29-2004, 01:18 PM #7Web Hosting Evangelist
- Join Date
- Dec 2002
- Location
- US
- Posts
- 517
SM is in my opinion prolly the best budget company there is and for the price I put alot of trust into them.
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04-29-2004, 02:41 PM #8Web Hosting Guru
- Join Date
- Sep 2003
- Location
- Ontario, Canada
- Posts
- 257
SM is awesome I was so impressed when I signed up how they called me 3 times to let me know what was going on (1 time was verification of who I was ofcourse)
eXeGaming : Professional Gaming Organization
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04-29-2004, 02:52 PM #9Web Hosting Master
- Join Date
- Jul 2002
- Location
- St. Louis, MO
- Posts
- 1,653
10+ months with SM, and only good things to say about them.
Happily hosting @ Dathorn.com (Since 3/2003), Ispeeds.net (Since 2004), & Quadspeedi.net (Since 7/2005)!
Hosted @ FDC for 9 Years
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04-29-2004, 02:54 PM #10Web Hosting Master
- Join Date
- Sep 2002
- Location
- Illinois
- Posts
- 2,307
1 year with SM - great support, excellent uptime and hardware!
How's my programming? Call 1-800-DEV-NULL
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04-29-2004, 06:12 PM #11Aspiring Evangelist
- Join Date
- Jul 2002
- Location
- San Diego
- Posts
- 365
6+ months with SM... never had any troubles!
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04-29-2004, 07:03 PM #12Web Hosting Master
- Join Date
- Feb 2003
- Location
- Kuala Lumpur, Malaysia
- Posts
- 4,980
I'll keep this in mind, would wait for more reviews to make sure this happens to everyone.
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04-29-2004, 07:26 PM #13Junior Guru Wannabe
- Join Date
- Nov 2003
- Posts
- 51
There just the best!
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04-29-2004, 07:29 PM #14Junior Guru Wannabe
- Join Date
- Aug 2002
- Posts
- 63
I'm still waiting to order my server but they have denied me service. They simply couldn't answer a question about a server transfer so they told me I couldn't get a server. :| strange
I'm still trying to work it all through.
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04-29-2004, 08:30 PM #15Web Hosting Master
- Join Date
- Oct 2003
- Location
- Georgetown, Ontario
- Posts
- 1,771
Originally posted by UltraUnixNET
I'll keep this in mind, would wait for more reviews to make sure this happens to everyone.
Support has been awesome lately. We just ordered a couple of Total Control servers, and had a few config problems. We submitted a total of 6 tickets today. Each of them was answered and resolved in under 45 mins.·· Repeat after me... ProSupport is the best... Prosupport is... ··
ProSupport Host Support System - OUT NOW! Grab a copy yourself and see what the hype is about!
VertiHost Inc. - We run a quality business. Do you?
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04-29-2004, 08:33 PM #16Junior Guru Wannabe
- Join Date
- Aug 2002
- Posts
- 63
How much is a total control server? It wont load up for me
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04-30-2004, 09:20 AM #17Junior Guru Wannabe
- Join Date
- Nov 2003
- Posts
- 51
They start at 249.99/mo $100 Setup.
http://theplanet.com
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04-30-2004, 12:19 PM #18Web Hosting Master
- Join Date
- Jan 2002
- Location
- Home, chair
- Posts
- 723
4+ months with them and been watching them longer, they are very good.
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05-01-2004, 02:34 AM #19Temporarily Suspended
- Join Date
- Nov 2003
- Location
- Ohio
- Posts
- 504
They are just great.
Awesome Network.
Great Service and Support - most tickets answered within 15 minutes.
Great Prices.
What more could you ask for?
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05-01-2004, 07:27 PM #20WHT Addict
- Join Date
- Nov 2002
- Posts
- 108
I've been using ServerMatrix for nearly a year now, and except for a single router issue (which I'm sure you can read all about on these forums) have not had any other problems with them.
People have been posting about how great their support has gotten lately, but I can't really comment on that, as my box has been running too smoothly to even require my having to submit a ticket for the past two months.
My server is (seemingly) always up and I get really a really fast response from it.
I'm looking to upgrade to a beefier box, but hopefully they'll be able to move my files over without my having to buy two boxes for one month and then cancelling the old one (which would be a hassle).
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05-12-2004, 09:57 AM #21Junior Guru Wannabe
- Join Date
- Oct 2003
- Posts
- 90
Other than then not allowing me to get a total control server and use the ip address of my old sm celeron they've been great the 10 months ive used them
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05-12-2004, 10:09 AM #22WHT Addict
- Join Date
- Dec 2002
- Posts
- 152
Agreed! I'm a newer SM user and have had a really good experience so far. EV1 doesn't even compare really.
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05-12-2004, 11:19 AM #23Web Hosting Master
- Join Date
- Mar 2001
- Location
- Houston, TX
- Posts
- 973
We have several dozen customers with servers at ServerMatrix. They all go to them for a reason. ;-)
On a side note, I've toured their facilities and met them. They're wonderful people I would definitely work with.
RojWeb Hosting? Been there. Done that.
I am niyogi.
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05-12-2004, 05:32 PM #24Web Hosting Master
- Join Date
- Jan 2002
- Posts
- 1,053
Ditto. Servermatrix is superb.
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05-12-2004, 05:49 PM #25Junior Guru Wannabe
- Join Date
- Nov 2001
- Posts
- 88
SM is great indeed, hope you keep this level of quality for a long long time. 2 thumbs up.