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  1. #1

    ServerMatrix! Now WAY BETTER!

    I would like to take a post to Thank Server Matrix for all the improvements over the last 5 months! They are way Better!

    The ticket system is much better
    Reboots are in 5 min or less (That there is saying something)
    Server builds FAST! (Order a server before bed and wake up to a welcome e-mail!)

    Server matrix, Great Network! Great Support! Fast Reboots!

  2. #2
    Join Date
    Feb 2004
    Location
    Denton, Texas -
    Posts
    215
    Glad to hear it.

    Do you guys have any t-shirts?

  3. #3
    We are heading in the right direction.

    Thanks for the kind words.
    Jeff Reinis
    (469) 607-3005 - jreinis@cogentco.com
    www.cogentco.com
    Datacenter Colocation - Tier-1 IP Transit - Bandwidth Solutions

  4. #4
    Join Date
    Dec 2003
    Location
    Fairfax, Virginia
    Posts
    6,834
    ServerMatrix is good, I've heard. Good job building your business YourHost... that is if you started it. I am thinking of a business like that, but I don't know how I can make money with it. Don't you guys have your own dc?

  5. #5
    Join Date
    Apr 2004
    Location
    Philadelphia
    Posts
    96
    Server Matrix is mint!
    Charles R. Wieland
    Chief Technical Officer
    Phima Group, LLC
    http://www.phimagroup.com

  6. #6
    Join Date
    Apr 2003
    Location
    Chicago
    Posts
    117
    Originally posted by cwieland
    Server Matrix is mint!
    I concur.

  7. #7
    Join Date
    Dec 2002
    Location
    US
    Posts
    517
    SM is in my opinion prolly the best budget company there is and for the price I put alot of trust into them.

  8. #8
    Join Date
    Sep 2003
    Location
    Ontario, Canada
    Posts
    257
    SM is awesome I was so impressed when I signed up how they called me 3 times to let me know what was going on (1 time was verification of who I was ofcourse)
    eXeGaming : Professional Gaming Organization

  9. #9
    Join Date
    Jul 2002
    Location
    St. Louis, MO
    Posts
    1,653
    10+ months with SM, and only good things to say about them.
    Happily hosting @ Dathorn.com (Since 3/2003), Ispeeds.net (Since 2004), & Quadspeedi.net (Since 7/2005)!
    Hosted @ FDC for 9 Years

  10. #10
    Join Date
    Sep 2002
    Location
    Illinois
    Posts
    2,307
    1 year with SM - great support, excellent uptime and hardware!
    How's my programming? Call 1-800-DEV-NULL

  11. #11
    Join Date
    Jul 2002
    Location
    San Diego
    Posts
    365
    6+ months with SM... never had any troubles!

  12. #12
    Join Date
    Feb 2003
    Location
    Kuala Lumpur, Malaysia
    Posts
    4,980
    I'll keep this in mind, would wait for more reviews to make sure this happens to everyone.

  13. #13
    There just the best!

  14. #14
    I'm still waiting to order my server but they have denied me service. They simply couldn't answer a question about a server transfer so they told me I couldn't get a server. :| strange

    I'm still trying to work it all through.

  15. #15
    Join Date
    Oct 2003
    Location
    Georgetown, Ontario
    Posts
    1,771
    Originally posted by UltraUnixNET
    I'll keep this in mind, would wait for more reviews to make sure this happens to everyone.
    5+ months and nothing bad to say.

    Support has been awesome lately. We just ordered a couple of Total Control servers, and had a few config problems. We submitted a total of 6 tickets today. Each of them was answered and resolved in under 45 mins.
    ·· Repeat after me... ProSupport is the best... Prosupport is... ··
    ProSupport Host Support System - OUT NOW! Grab a copy yourself and see what the hype is about!
    VertiHost Inc. - We run a quality business. Do you?

  16. #16
    How much is a total control server? It wont load up for me

  17. #17
    They start at 249.99/mo $100 Setup.

    http://theplanet.com

  18. #18
    Join Date
    Jan 2002
    Location
    Home, chair
    Posts
    723
    4+ months with them and been watching them longer, they are very good.

  19. #19
    Join Date
    Nov 2003
    Location
    Ohio
    Posts
    504
    They are just great.

    Awesome Network.

    Great Service and Support - most tickets answered within 15 minutes.

    Great Prices.

    What more could you ask for?

  20. #20
    I've been using ServerMatrix for nearly a year now, and except for a single router issue (which I'm sure you can read all about on these forums) have not had any other problems with them.

    People have been posting about how great their support has gotten lately, but I can't really comment on that, as my box has been running too smoothly to even require my having to submit a ticket for the past two months.

    My server is (seemingly) always up and I get really a really fast response from it.

    I'm looking to upgrade to a beefier box, but hopefully they'll be able to move my files over without my having to buy two boxes for one month and then cancelling the old one (which would be a hassle).


  21. #21
    Join Date
    Oct 2003
    Posts
    90
    Other than then not allowing me to get a total control server and use the ip address of my old sm celeron they've been great the 10 months ive used them

  22. #22
    Agreed! I'm a newer SM user and have had a really good experience so far. EV1 doesn't even compare really.

  23. #23
    Join Date
    Mar 2001
    Location
    Houston, TX
    Posts
    973
    We have several dozen customers with servers at ServerMatrix. They all go to them for a reason. ;-)

    On a side note, I've toured their facilities and met them. They're wonderful people I would definitely work with.

    Roj
    Web Hosting? Been there. Done that.
    I am niyogi.

  24. #24
    Join Date
    Jan 2002
    Posts
    1,053
    Ditto. Servermatrix is superb.

  25. #25
    Join Date
    Nov 2001
    Posts
    88
    SM is great indeed, hope you keep this level of quality for a long long time. 2 thumbs up.

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