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  1. #1
    Join Date
    Apr 2004
    Location
    India
    Posts
    292

    Domains are down even server is fine

    Hello Friends,
    I am having strange problem..
    All the websites on the web server are down ....I have checked the server ...it is fine ...but not a single website is opening...
    Also the mails system is down...
    I have checked logs ...no sign of failure...
    What it could be and how to trace error?

    Thank you

  2. #2
    Join Date
    Mar 2003
    Location
    California USA
    Posts
    13,681
    Is bind ( named ) running?
    Steven Ciaburri | Industry's Best Server Management - Rack911.com
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  3. #3
    Join Date
    Apr 2004
    Location
    India
    Posts
    292
    yes it is working ...
    But when i checked with dnsreport it shows name serevr couldn't be reached ..
    strange...
    thank you..

  4. #4
    Have you tried rebooting the server? Did you make any nameserver changes recently?
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  5. #5
    Join Date
    Apr 2004
    Location
    India
    Posts
    292
    No friend I haven't tried rebooting it..
    and no I havn't made changes in any of the named files..
    when i check ed for /etc/init.d/named status it shows working ..
    same for httpd it is also working fine...
    Logs are also checked .. they dosen't show any sign of error..
    And one more the mail system is also down ...
    What it could be?
    How do i check the mail system?
    I checked exim status in WHM it is up...
    Also neither of the servicse are down as seend from WHM panel..
    What it could be?

  6. #6
    When you ping one of the domains do you get an IP address but no response? Or do you get an error message saying it can't find the host?

    You could try rebooting the server.
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  7. #7
    Join Date
    Apr 2004
    Location
    India
    Posts
    292
    yes when I try to ping domains what i get is this..

    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.
    Sorry to say but this is what I get for even pinging yahoo and rediff too..
    Sure I will try for rebooting ....
    One more I get these messages for evey domain ...is it a firewall that is causing problem..
    Thank you..

  8. #8
    Greetings:

    "is it a firewall that is causing problem"

    It could be.

    Can you get to the sites by IP address?

    If so, then it is a DNS issue; and if http://www.dnsreport.com/ cannot connect, then maybe the DNS issue is purely on the server level.

    Have you tried restarted DNS services?

    Thank you.
    ---
    Peter M. Abraham
    LinkedIn Profile

  9. #9
    It does sound very much like a firewall issues, because your pings are not getting through to any sites. Have you checked if anyone else can see your sites?
    crucialparadigm - Affordable, Reliable, Professional :
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  10. #10
    Join Date
    Apr 2004
    Location
    India
    Posts
    292
    Hello ,
    It is having same status..
    When I tried to dig domains on server e.g dig webhosting4sale.com is shows following...
    ; <<>> DiG 9.2.1 <<>> hosting4sale.com
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 8322
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;hosting4sale.com. IN A

    ;; ANSWER SECTION:
    hosting4sale.com. 14400 IN A 216.180.225.90

    ;; AUTHORITY SECTION:
    hosting4sale.com. 14400 IN NS ns2.playsimonsays.net.
    hosting4sale.com. 14400 IN NS ns1.playsimonsays.net.

    ;; ADDITIONAL SECTION:
    ns1.playsimonsays.net. 14400 IN A 216.180.225.91
    ns2.playsimonsays.net. 14400 IN A 216.180.225.92

    ;; Query time: 18 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Thu Apr 29 07:15:03 2004
    But when I cheked in domain dosier and dnsreport.com
    it show name server error in red mark..
    So may be the sites are not opening..
    what could be the reason?

  11. #11
    Join Date
    Apr 2004
    Location
    India
    Posts
    292
    Hello,
    it is solved ...
    I rebooted server..
    thank you

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