True...but while I can offer some business philosophies, I can't really offer anyone else a business plan, especially another microbusiness. It should be in line with the individuals' personal, professional, and financial goals. It's the ultimate "where do you see yourself in five years?" question.
Figure out where you want to be in five years. Then go talk with a business advisor to figure out how to achieve it.
If you're looking for hosting-specific plans of attack, you need to do some market research - real market research, not just polling the users at one or more web hosting forums.
A business is like any project. The more you're able to plan things out before you take action, the better a chance you stand of long-term survival and success.
☷ Lesli Schauf, TLM Network
☴ Linux and Windows Hosting: Scribehost