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1and1.com -- Any Experience With Them?

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  #1  
Old
Junior Guru Wannabe
 
Join Date: May 2003
Location: NY
Posts: 65

1and1.com -- Any Experience With Them?


Does anyone have any experience with 1and1.com?

TIA.

Roz

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  #2  
Old
Web Hosting Master
 
Join Date: Apr 2002
Location: West Yorkshire
Posts: 1,357
Not personally although I have read reviews around here that you should be able to find using the search page.

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  #3  
Old
Temporarily Suspended
 
Join Date: Nov 2003
Location: Ohio
Posts: 504
Very well known, they bring in Millions and Millions of dollars per month. If a part of your factor of picking a host is whether or not you rely on them to be there forever - 1and1 is definitly the choice. They have 20 page inserts in world-wide magazines, huge ad's on many web pages, they even gave away 5 free years of hosting to anyone who wanted it not too long back. However, their prices are not the lowest.

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  #4  
Old
Account Suspended
 
Join Date: Nov 2003
Location: Europe
Posts: 712
do a search, you will get too many results.

  #5  
Old
Web Hosting Master
 
Join Date: Aug 2003
Posts: 2,734
They are probably the biggest hosting company in the world. But that doesn't mean that they are good. Their support is probably bad.

  #6  
Old
Aspiring Evangelist
 
Join Date: Apr 2004
Location: United Kingdom
Posts: 375
I allways assumed that 1 & 1 were an excellent company, and I automatically assumed they had an excellent reputation because they *do* sell millions of domains, and they do manage millions of domains and they look professional and have alot of advertising, so I thought they *must* be excellent. I thought that *until* I listened to what people on this forum were saying so I then checked through the threads and checked up on google and I personally have chosen www.123-reg.co.uk instead of 1 & 1.

In fact that is the second company I have avoided directly thanks to this forum. The first one was the famous company known as www.datapacket.com. I have thankfully missed them *both* all thanks to the excellent reviews of the good folk on this forum.

Thankyou forum !!

  #7  
Old
Web Hosting Master
 
Join Date: Feb 2004
Location: Southern California
Posts: 749
The only experiance I have had with 1&1 was with a domain registred by one of my customers. The control pannel was not proplerly changing the nameservers, after 3 emails and 2 calls, 2 weeks later, they got one of their guys to manually update the info. :/

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  #8  
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Formerly orange-y
 
Join Date: Nov 2001
Location: Atlanta, GA
Posts: 632
The only experience I've had with them is clients transferring from them. From my own experience, they are *really* slow to do domain changes. I can't say anything about their hosting, but I'd stay away from them for your domain name.

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  #9  
Old
Aspiring Evangelist
 
Join Date: Apr 2004
Location: United Kingdom
Posts: 375
That is exactly the same kind of criticism I heard, nothing *that negative* about the hosting side, but they have very bad/slow customer support if you want to change your domains away from them, and slow to get anything done.

  #10  
Old
Security Ninja
 
Join Date: Mar 2003
Location: Canada
Posts: 8,780
Service wise, I haven't had any major issues with 1&1. I can't comment on the customer service, as I never needed their help.

  #11  
Old
Junior Guru Wannabe
 
Join Date: Dec 2003
Location: Niagara Region, Canada
Posts: 76
You'll find everything you need to know about 1&1 service and support by doing a quick search here. Slow Crawl and Not Available seem to be the typical modes of support provided. It didn't work for me, but some people have very good things to say about 1 & 1 service. Support issues, however, are legendary.

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