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  #1  
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Join Date: Nov 2003
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Managed.com server setup question


How long does it take for managed.com to set up a server if you orderd? I orderd last night after hours, and today is the only day they could set it up becuase they dont have support on weekends. Do you recommend calling them, or how long should it take? I have also sent a few unanswered e-mails to them.



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  #2  
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Re: Managed.com server setup question

Quote:
Originally posted by Dreamgun
How long does it take for managed.com to set up a server if you orderd? I orderd last night after hours, and today is the only day they could set it up becuase they dont have support on weekends. Do you recommend calling them, or how long should it take? I have also sent a few unanswered e-mails to them.
I've never had a server taken more than 24 hours.

Always best to contact them directly, as this isn't a support forum for them.

Sirius

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  #3  
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They say on their site 1-2 business days which would mean (hopefully) either today or Monday.

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  #4  
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Thanks jasonl813 for the nice response, and sirius, I agree this is not a support forum but as you can see other people ask questions on various companies, and people post there experiances with certain places, so I dont see a problem with asking a simple question.

  #5  
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No, its' not a problem you asking. I'm sure that there are many different actual setup times that other users will report. The 2 servers I have with them were setup the next day. But, that was back in September. It really depends on their server stock. If you ordered a popular server in the middle of the night then it may not be immediately available. Hopefully their sales department can give you a better idea of when your server will be online since they should know what servers are available.

  #6  
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Yeah, I got a e-mail response back already and sent my paypal varification #, hoping I can have it setup by today.

  #7  
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for me MAnaged.com setuped the server within 6 hours! (if not 5...)

  #8  
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Same as Ronikil server was orded, paid for and was setup within 6 hours.

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  #9  
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Join Date: Oct 2002
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I ordered a server on a friday at 4pm and it was setup that same day. I think they have vastly improved since opening.

  #10  
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I hope so, I wounder how low it will be untill its setup I emailed this morning shortly after 9 am, there opining time and I had orderd it yesterday after hours, so I hope it will be setup in a few house its now 12:00 PM

  #11  
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I bet you would get a better response on the managed.com support forums....

  #12  
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Quote:
Originally posted by Watcher_TVI
I bet you would get a better response on the managed.com support forums....
Directing someone to a resource which clearly doesn't exist is pretty crappy.

Sirius

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  #13  
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Quote:
Originally posted by sirius
Directing someone to a resource which clearly doesn't exist is pretty crappy.

Sirius
indeed.

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John Heslop

  #14  
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Filling up WHT with sales questions for any provider is much worse.

Besides, managed.com promised the Moderators they would have a working Support Forum by last December. Are you telling me they lied?

  #15  
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All companies have problems, I dont blame them, depending on when you e-mail them there e-mail support is fast, I sent a few e-mails back in forth little after noon, and got a response back to each e-mail fairly quickly, about a minute after each e-mail was sent to them.

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