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Thread: BurstNet CPanel Price Increase
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04-21-2004, 07:55 AM #1/home/xenos
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BurstNet CPanel Price Increase
I was entertaining the idea of moving from Burst during the last large outage they had. Now they are increasing the price of CPanel for existing and new customers which has me thinking again. It may be time to switch over to SM since they are currently offering all control panels for free and I don't see them raising prices for customers that purchase thier specials. What is everyone's thoughts on this?
04/21/2004
BurstNET Clientele:
Please be advised that the price of internal CPanel licenses will be increasing to $19.95/month, from $9.95/month, as of June 1 2004 service periods *. This price increase is necessary due to BurstNET's increased costs of providing this software to our clients. This price increase affects all current and existing clients/services, as well as future orders. The price of external CPanel licenses will not be increased. Please be aware that the $19.95/month pricing is still the lowest in the budget hosting industry, and on par with what most other providers are charging. The majority of the industry raised their prices to $19.95/month as of January 1 2004 for internal CPanel licensing, and we find it necessary to follow suit at this later date.
As an alternative to the increased price of CPanel, BurstNET is now offering our clients the Direct Admin (http://www.directadmin.com) control panel at the continued low price of $9.95/month. We understand that some of our clientele are on a tight budget, and we wanted to provide an alternative to the CPanel price increase with another solid control panel product. Any client wishing to switch from Cpanel to Direct Admin should please contact our Customer Service Dept via email at custserv@burst.net.
* Service Agreement - Section 2.4: "BurstNET reserves the right to change fees, surcharges, monthly membership fees or to institute new fees at any time upon thirty (30) days' (of end of current contract term) prior notice to Client."
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04-21-2004, 08:14 AM #2Aspiring Evangelist
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Just switch to directadmin.
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04-21-2004, 09:54 AM #3Taking a break from hosting
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My thought on this: CPanel's lowest current pricing, as far as I've been able to find out, is very close to $20/month. Any company offering it for less than that is losing money on each license, including Burst. SM is losing around $20/month profit on each server by providing free CPanel, Burst & Dinix are losing ~$10/month profit. If anything, the extra $10/month Burst is raising the rate to will help Burst provide a stronger network by funneling more cash into the company. $10/extra shouldn't kill you if you're at Burst, especially with the low cost for the server specs that you're getting, and they're also offering DA at the $10 price to help those who can't afford the $10 extra.
From a business perspective, this will help Burst financially, and help them to improve their network (new backup fiber, more providers, etc.), while it won't cost customers much more.
-Josh
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04-21-2004, 04:26 PM #4Taking a break from hosting
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Wow, WHT's finally back up!
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04-21-2004, 05:03 PM #5/home/xenos
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Joshua, you shared Burst's perspective. Now let's take a look at the customer's. $10 per month is a lot to some people...especially those that have several machines. I personally ordered a server from them because CPanel was being offered free at the time. It is now possible for me to aquire a server with better specs including free CPanel for less from ServerMatrix. Not to mention their network is far superior to Burst's. I have servers at both places, so I can state that from experience. The only thing that stopped me from switching during Burst's last large outage was the task of migrating the data. That task is now seeming more worthwhile.
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04-21-2004, 05:07 PM #6Web Hosting Master
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This is a great argument for asking a hosting company for a contract that promises that prices aren't going to rise for a certain time-frame (i.e. 12 months). Just a thought... might be something to ask for with your new host if you do decide to move.
Robin Balen
Gyron Internet Ltd - http://gyron.net/
UK colocation, managed hosting and connectivity services with 100% uptime SLAs
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04-21-2004, 05:19 PM #7Taking a break from hosting
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Originally posted by Xenos
Joshua, you shared Burst's perspective. Now let's take a look at the customer's. $10 per month is a lot to some people...especially those that have several machines. I personally ordered a server from them because CPanel was being offered free at the time. It is now possible for me to aquire a server with better specs including free CPanel for less from ServerMatrix. Not to mention their network is far superior to Burst's. I have servers at both places, so I can state that from experience. The only thing that stopped me from switching during Burst's last large outage was the task of migrating the data. That task is now seeming more worthwhile.
-Josh
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04-21-2004, 06:00 PM #8Junior Guru Wannabe
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I'm afraid of loosing customers if I don't offer Cpanel. It's almost like calling all tissues "kleenex". It's a familiar name.
<<Signature to be setup in your profile>>Last edited by anon-e-mouse; 05-11-2004 at 09:41 PM.
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04-21-2004, 06:13 PM #9Taking a break from hosting
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I've seen DirectAdmin skins that can give CPanel a run for its money
-Josh
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04-21-2004, 06:19 PM #10Web Hosting Master
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Re: BurstNet CPanel Price Increase
Originally posted by Xenos
It may be time to switch over to SM since they are currently offering all control panels for free and I don't see them raising prices for customers that purchase thier specials.
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04-21-2004, 07:14 PM #11Taking a break from hosting
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Re: BurstNet CPanel Price Increase
Originally posted by Xenos
It may be time to switch over to SM since they are currently offering all control panels for free and I don't see them raising prices for customers that purchase thier specials. What is everyone's thoughts on this?
-Josh
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04-21-2004, 07:24 PM #12/home/xenos
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I have a measley Celeron 1.7 and CPanel was free when I ordered it. I highly doubt ServerMatrix would offer a deal for a free control panel then charge the customer that signed up for it extra down the road. Pretty sure I have seen Jeff say the price/features are good as long as you keep the server.
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04-21-2004, 08:08 PM #13Web Hosting Master
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Originally posted by Xenos
I have a measley Celeron 1.7 and CPanel was free when I ordered it. I highly doubt ServerMatrix would offer a deal for a free control panel then charge the customer that signed up for it extra down the road. Pretty sure I have seen Jeff say the price/features are good as long as you keep the server.
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04-21-2004, 08:12 PM #14/home/xenos
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Could I have some non biased replies here? There have so far been 2 Nocster resellers giving their biased opinions. I would like to hear from a customers point of view that is in my situation.
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04-21-2004, 08:15 PM #15Resident Liverpool FC Fan
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Wow, why is everyone complaining? Its $10 for crying out loud! If you have not covered yourself in your plan pricing for fluctuations in the prices you are paying you need to go to business college quite frankly.
I am moving all my hosting servers to Europe from the US which is going to cost me a lot more (for instance each server is now on its own 10Mbps connection whereas my US servers are shared), as well as the fact I now have to get external cPanel licenses at $55 a pop instead of the subsidised $20 a pop I have been used to paying. Yes it does mean I wont be making as much profit but in my initial costs and calculations for the business plan for my company I have covered myself for price rises, so much so I still have a little bit extra for more price rises in the future.
But then im not offering everything for 1 or 2 dollars a month because its a business im running....█ Xcellweb.net - Quality Web Solutions That Work!
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04-21-2004, 08:22 PM #16Cloud Surfer
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Its only 10 dollars. But still, its alot of money. The hassle is gonna be fixing all the PayPal subscriptions for my clients. I hope WHMAP comes out with the new version before then.
-Fred
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04-21-2004, 08:23 PM #17THE Web Hosting Master
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ServerMatrix offers cPanel for free? All the servers I've looked at there charge $20 a month extra for cPanel.
Karl Zimmerman - Founder & CEO of Steadfast
VMware Virtual Data Center Platform
karl @ steadfast.net - Sales/Support: 312-602-2689
Cloud Hosting, Managed Dedicated Servers, Chicago Colocation, and New Jersey Colocation
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04-21-2004, 08:24 PM #18/home/xenos
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Originally posted by Sash!
Wow, why is everyone complaining? Its $10 for crying out loud! If you have not covered yourself in your plan pricing for fluctuations in the prices you are paying you need to go to business college quite frankly.
I am moving all my hosting servers to Europe from the US which is going to cost me a lot more (for instance each server is now on its own 10Mbps connection whereas my US servers are shared), as well as the fact I now have to get external cPanel licenses at $55 a pop instead of the subsidised $20 a pop I have been used to paying. Yes it does mean I wont be making as much profit but in my initial costs and calculations for the business plan for my company I have covered myself for price rises, so much so I still have a little bit extra for more price rises in the future.
But then im not offering everything for 1 or 2 dollars a month because its a business im running....
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04-21-2004, 08:27 PM #19/home/xenos
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Originally posted by KarlZimmer
ServerMatrix offers cPanel for free? All the servers I've looked at there charge $20 a month extra for cPanel.
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04-21-2004, 08:27 PM #20Web Hosting Master
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Originally posted by KarlZimmer
ServerMatrix offers cPanel for free? All the servers I've looked at there charge $20 a month extra for cPanel.
http://www.webhostingtalk.com/showth...hreadid=262459
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04-21-2004, 08:28 PM #21Resident Liverpool FC Fan
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Originally posted by HiyaCorp
Its only 10 dollars. But still, its alot of money. The hassle is gonna be fixing all the PayPal subscriptions for my clients. I hope WHMAP comes out with the new version before then.
-Fred█ Xcellweb.net - Quality Web Solutions That Work!
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04-21-2004, 08:32 PM #22Web Hosting Master
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Originally posted by HiyaCorp
Its only 10 dollars. But still, its alot of money. The hassle is gonna be fixing all the PayPal subscriptions for my clients. I hope WHMAP comes out with the new version before then.
-Fred
But, it has to be done.
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04-21-2004, 08:39 PM #23Taking a break from hosting
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Originally posted by Xenos
Could I have some non biased replies here? There have so far been 2 Nocster resellers giving their biased opinions. I would like to hear from a customers point of view that is in my situation.
-Josh
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04-21-2004, 08:42 PM #24/home/xenos
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Sash!, would you not switch hosts if your current host had been plagued with outages and raised their prices $10 when you could switch to a host that has a stable network and costs less?
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04-21-2004, 08:49 PM #25Resident Liverpool FC Fan
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Originally posted by Xenos
Sash!, would you not switch hosts if your current host had been plagued with outages and raised their prices $10 when you could switch to a host that has a stable network and costs less?
Moaning about it on WHT wont make a blind bit of difference to BurstNET/Nocster, they are running a business not a charity, if they are heavily subsidising a product and losing money on it due to a price increase by their supplier, im afraid as a business they will need to absorb the price increases at sometime by increasing their prices.
As I said, their a business, and have been in business for a long time. They have not stayed in business by losing money surprisingly█ Xcellweb.net - Quality Web Solutions That Work!
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