Results 1 to 39 of 39

Thread: toll free fee

  1. #1
    Join Date
    Jan 2003
    Posts
    198

    toll free fee

    Who is the lowest per minute toll free provider in US/Canada?

  2. #2
    I think kall8.com are pretty cheap. Not sure if they are the cheapest though.

  3. #3
    Join Date
    Mar 2004
    Location
    San Diego, CA
    Posts
    540
    I've used accessline.com ...they were very affordable

  4. #4
    Join Date
    Aug 2003
    Location
    Chesapeake, VA
    Posts
    3,379
    Try Ringcentral.net - unlimited 800# incoming calls for a flat monthly fee. When you divide out your volume by that flee, I think you may find it to be very cost effective... it has definitely been for us.

    Plus, it is free for both hops - i.e. if you have an incoming 800# call and then xfer the call out to somewhere else, BOTH legs of the phone call are included.

    Also if you have employees or need to make remote calls, you can login and use the "virtual calling card" function. Those have 500 free minutes included and rates thereafter are similar to discount calling card rates.
    CDGcommerce.com - Trusted Merchant Account Solutions since 1998
    Many thousands of successful, growing businesses benefit from our expertise every day. You can, too!
    We help merchants to eliminate gateway costs, reduce & mitigate fraud and achieve streamlined PCI compliance.
    Learn more today at http://www.cdgcommerce.com - we look forward to helping your business grow!

  5. #5
    Join Date
    Jan 2003
    Posts
    198
    Ringcentral.net's price seems to be good for us.
    That both legs thing is useful for us too.

    How is the voice quality with it?

    Where do you see the unlimited 800# for a flat monthly fee?
    It would be very useful for us, we deal with alot of 800# calls per month.

  6. #6
    Join Date
    Mar 2004
    Location
    Cleveland, Ohio
    Posts
    182
    We use kall8.com, they are only 6.9 cents a minute and never had any troubles with them. We had them for about a year now, looked at a couple other places and they are the same price but never tried anyone else.

    One warning with kall8 though, their monthly prices look cheaper then everyone else, but you do not get all the fancy stuff unless if you pay extra, like fax, press 1 for this and 2 for this messages. But it does include voicemail and emails messages to your mail box.
    SepCity.com - Content Management / Portal Software Solutions
    Host on our network or buy our software to host on your own server

  7. #7
    Join Date
    Aug 2003
    Location
    Chesapeake, VA
    Posts
    3,379
    The voice quality on Ringcentral is great. We have never had a problem in terms of inbound/outbound call quality.

    Now... when you go to record your actual messages and so forth for the greetings & extensions, I recommend using a very nice microphone. We had to buy a nice one since the other ones we had weren't good enough quality.

    You also get your toll-free # assigned as part of their service. Once you sign up, you are given one. The other really nice thing is that you can KEEP your 800/888# with them and move it to your own system if you stay with them for at least a few months.
    CDGcommerce.com - Trusted Merchant Account Solutions since 1998
    Many thousands of successful, growing businesses benefit from our expertise every day. You can, too!
    We help merchants to eliminate gateway costs, reduce & mitigate fraud and achieve streamlined PCI compliance.
    Learn more today at http://www.cdgcommerce.com - we look forward to helping your business grow!

  8. #8
    Join Date
    Nov 2000
    Location
    localhost
    Posts
    3,510
    I would recommend telcan.net very low prices for low call volumes.
    MattF - Since the start..

  9. #9
    Join Date
    Jan 2003
    Posts
    198
    Where do you find the flat-fee for unlimited minutes?

  10. #10
    Join Date
    Mar 2004
    Location
    Motorcity
    Posts
    150

    I just use SBC

    I pay an extra $5 on top of my unlimited local service for my toll free line and another $15 for 400 minutes of long distance which of course is needed for the toll free line and I think 3-3.5 cents a min after that so an extra 20 bucks or so

    Vinnie

  11. #11
    Join Date
    Jan 2003
    Posts
    198
    You aliased your local with the toll free with SBC and pay the long distance like calling out from your local?

  12. #12
    Join Date
    Mar 2004
    Location
    Motorcity
    Posts
    150

    They actualy give you two #'s

    Yup bundled you could say , I got to pick the 800 number combo if available liked the 866-90-2HOST and have a seperate local# its $5 extra a month for the extra 800# but you need long distance to accept people calling you from long distance the extra $15 is for 400 minutes then 3.5 cents after that. But the beauty of it is when Im calling it shows my bussiness name and im added to the local yellow pages under my choise of directory which is the main reason besides offering toll free support. Its quite costly to be listed in the yellowpages so kinda nice deal. Total is like $75 local unlimited and 400 minutes of long distance plus 800#


    Originally posted by Wako
    You aliased your local with the toll free with SBC and pay the long distance like calling out from your local?

  13. #13
    i second the telcan.net vote. i just signed up this week for my own number. excellent pricing and most importantly, international availability.
    Vagrant Web Hosting - U.S. / CANADA
    Website Hosting - Website Development - Content Management
    NEW: Windows Hosting w/ ASP.NET

  14. #14
    For my purposes, not hosting support or such, angel.com works well. It is 9.99 for 50 minutes, and you can retrieve voice messages online, or have the calls transferred to a regular land line or cell. There are larger packages also available.

  15. #15
    Join Date
    May 2002
    Location
    San Diego, CA USA
    Posts
    90
    This one depends on your state in the U.S., so compare the rates:

    http://www.avcinc.com

    I'm in California and have been using them for 4 years.

    --
    Doug
    Since 1999 - our business is built upon referrals:
    Domain Registration Experts; Low everyday prices - private registration included.
    Regional Internet; San Diego's cPanelŽ hosting specialist.

  16. #16
    Join Date
    Mar 2004
    Location
    Seattle, WA
    Posts
    2,561
    Accessline.biz is better than RingCentral.net. You only pay 9.95 for 200 minutes, but on RingCentral you pay 14.99 for 100. Accessline is the way to go!
    ColoInSeattle - From 1U to cage space colocation in Seattle
    ServerStadium - Affordable Dedicated Servers
    Come visit our 18k sq ft. facility in Seattle!
    Managed Private Cloud | Colocation | Disaster Recovery | Dedicated Servers

  17. #17
    Join Date
    Jan 2003
    Posts
    198
    How do they bill you per? Min, or sec etc?

  18. #18
    Join Date
    Mar 2004
    Location
    Seattle, WA
    Posts
    2,561
    Hmm, don't know what you mean, but I think to answer your question, they bill in incraments of 30 seconds I think
    ColoInSeattle - From 1U to cage space colocation in Seattle
    ServerStadium - Affordable Dedicated Servers
    Come visit our 18k sq ft. facility in Seattle!
    Managed Private Cloud | Colocation | Disaster Recovery | Dedicated Servers

  19. #19
    Join Date
    Mar 2004
    Location
    San Diego, CA
    Posts
    540
    Got this from accessline's site:

    "Includes all toll-free charges for calls from the continental United States. Inbound calls from Canada, Puerto Rico, Alaska, and Hawaii are charged at $0.22 per minute. All calls must terminate in the continental US. Calls are charged a 30 second minimum with 6 second increments thereafter. The additional usage price applies after included monthly minutes have been used. Activation and monthly fees are charged in advance. Local, state, and federal taxes are charged where applicable. "

  20. #20
    Join Date
    Mar 2004
    Location
    Seattle, WA
    Posts
    2,561
    Yea, I saw that too. Now I am thinking about RingCentral.Net! They are better than accessline as a matter of fact.

    Hmmmmmm
    ColoInSeattle - From 1U to cage space colocation in Seattle
    ServerStadium - Affordable Dedicated Servers
    Come visit our 18k sq ft. facility in Seattle!
    Managed Private Cloud | Colocation | Disaster Recovery | Dedicated Servers

  21. #21
    Join Date
    Jan 2003
    Posts
    198
    Originally posted by TheNetway
    Hmm, don't know what you mean, but I think to answer your question, they bill in incraments of 30 seconds I think
    This is what I want to know

    What about RingCentral.Net? I cant find this info on their site.

  22. #22
    Join Date
    Mar 2004
    Location
    San Diego, CA
    Posts
    540
    On ringcentral, the only thing I found was "A minute billed is a minute used." Whatever that means.

  23. #23
    Join Date
    Jan 2003
    Posts
    198
    Only thing I don't like about accessline is "Inbound calls from Canada, Puerto Rico, Alaska, and Hawaii are charged at $0.22 per minute"

    TheNetway : why do you see : "Now I am thinking about RingCentral.Net! They are better than accessline as a matter of fact"

  24. #24
    Join Date
    Mar 2004
    Posts
    1,301
    has anyone tried http://www.is800.com ? pls comment thanks
    "Web Hosting is not just about selling space, it is about facilitating customers needs with your plans and supporting the customer for a long lasting mutually beneficial relationship."- Yaser

  25. #25
    Join Date
    Mar 2004
    Location
    Seattle, WA
    Posts
    2,561
    Because, RingCentral has an affordable rate for more than what Accessline charges. To get what RingCentral has, you would have to pay like $49.95 a month to Accessline instead of just paying 14.99, plus $3 for each extention
    ColoInSeattle - From 1U to cage space colocation in Seattle
    ServerStadium - Affordable Dedicated Servers
    Come visit our 18k sq ft. facility in Seattle!
    Managed Private Cloud | Colocation | Disaster Recovery | Dedicated Servers

  26. #26
    Join Date
    Jan 2003
    Posts
    198
    RingCentral : $14.99 100 mins

    Accessline.biz : $9.80 200 mins

    Also I don't see the $49.95 plan from accessline.biz, only see it from RingCentra; $49.95 1000 mins, which you get the same at accessline. But at this point, they seem to be breaking even. After this RingCentral is cheaper.

  27. #27
    Join Date
    May 2002
    Location
    San Diego, CA USA
    Posts
    90


    I pay $1/mo for each toll-free #, and .039-.043/min for service. No minimum. Billed in 1 second increments!!!

    That works out to no more than a whopping $4.30 for 100 minutes.



    --
    Doug
    Since 1999 - our business is built upon referrals:
    Domain Registration Experts; Low everyday prices - private registration included.
    Regional Internet; San Diego's cPanelŽ hosting specialist.

  28. #28
    Join Date
    Jan 2003
    Posts
    198
    Q87 : Which company do you use?

  29. #29
    Join Date
    May 2002
    Location
    San Diego, CA USA
    Posts
    90
    Originally posted by Wako
    Q87 : Which company do you use?
    Reread the thread....



    --
    Doug
    Since 1999 - our business is built upon referrals:
    Domain Registration Experts; Low everyday prices - private registration included.
    Regional Internet; San Diego's cPanelŽ hosting specialist.

  30. #30
    Join Date
    Jan 2003
    Posts
    198
    umm. a joke? lol

  31. #31
    Join Date
    May 2002
    Location
    San Diego, CA USA
    Posts
    90
    Originally posted by Wako
    umm. a joke?
    Ummm. No.

    Originally posted by Q87
    This one depends on your state in the U.S., so compare the rates:

    http://www.avcinc.com

    I'm in California and have been using them for 4 years.
    Since 1999 - our business is built upon referrals:
    Domain Registration Experts; Low everyday prices - private registration included.
    Regional Internet; San Diego's cPanelŽ hosting specialist.

  32. #32
    Join Date
    Jan 2003
    Posts
    198
    In CA the rate is 3.40 3.00 , a bit cheaper than yours

  33. #33
    Join Date
    Aug 2003
    Location
    Chesapeake, VA
    Posts
    3,379
    One quick note that I wanted to mention to everyone here. I've said a lot of good things in the past months about RingCentral.

    And generally, I am still happy with them. However, it is worth noting that their "unlimited plan" is NOT really unlimited. They have a clause in their contract about "fair use" which means that if you use more minutes than the average customer on that same plan - they have the right to require you to move to a different plan.

    How do I know this? Because we received a "courtesy email" this week indicating that our usage had exceeded the above. So if you are doing more than 1,200+ minutes of toll-free or total call time per month - just keep in mind that you'd need to upgrade to the next plan up on Ringcentral. (our own usage was quite a bit above that but they said that everyone > 1,200 mins. was getting those emails)

    I'm not going to rant about how I am disappointed in the manner in which Ringcentral handled this. I think overall they are still a very good option - although I feel that they shouldn't advertise "Unlimited" usage without at least some disclaimer to make this fact publicly known.

    Anyways, I just wanted to make a mention of this to anyone considering their service. Its a good option but keep the above in mind when you calculate your cost-benefits between this and other options.
    CDGcommerce.com - Trusted Merchant Account Solutions since 1998
    Many thousands of successful, growing businesses benefit from our expertise every day. You can, too!
    We help merchants to eliminate gateway costs, reduce & mitigate fraud and achieve streamlined PCI compliance.
    Learn more today at http://www.cdgcommerce.com - we look forward to helping your business grow!

  34. #34
    Join Date
    Jan 2003
    Posts
    198
    Where do you see the "unlimited" plan? I still couldnt find it

  35. #35
    Join Date
    May 2002
    Location
    San Diego, CA USA
    Posts
    90
    Originally posted by Wako
    In CA the rate is 3.40 3.00 , a bit cheaper than yours
    Not sure if you're referring to Canada, or California:

    http://www.avcinc.com/rates/8xx2.html

    ...and the rate noted here for California is:
    $0.043/min California calls
    $0.039/min Interstate calls

    So, I'm uncertain where you're quoting those numbers from.

    Regards,
    --
    Doug
    Since 1999 - our business is built upon referrals:
    Domain Registration Experts; Low everyday prices - private registration included.
    Regional Internet; San Diego's cPanelŽ hosting specialist.

  36. #36
    Join Date
    Jan 2003
    Posts
    198
    I got that from the left side of http://avcinc.com/index.html

    CA 3.40 3.00

    CA as california.

    What about calls from Canada?

  37. #37
    Join Date
    May 2002
    Location
    San Diego, CA USA
    Posts
    90
    Originally posted by Wako
    I got that from the left side of http://avcinc.com/index.html

    CA 3.40 3.00

    CA as california.

    What about calls from Canada?
    Those numbers are what I pay for 1+ direct dialed calls from California. Refer to the 8xx link for toll-free rates to California.

    As far as Canada... I don't know. Contact AVC:
    http://avcinc.com/contact.html

    Regards,
    --
    Doug
    Since 1999 - our business is built upon referrals:
    Domain Registration Experts; Low everyday prices - private registration included.
    Regional Internet; San Diego's cPanelŽ hosting specialist.

  38. #38
    Join Date
    Mar 2004
    Location
    Seattle, WA
    Posts
    2,561
    Where is the Unlimited Plan at.... on RingCentral
    ColoInSeattle - From 1U to cage space colocation in Seattle
    ServerStadium - Affordable Dedicated Servers
    Come visit our 18k sq ft. facility in Seattle!
    Managed Private Cloud | Colocation | Disaster Recovery | Dedicated Servers

  39. #39
    Join Date
    Jan 2003
    Posts
    198
    Originally posted by TheNetway
    Where is the Unlimited Plan at.... on RingCentral
    I want to know it too. The best I can see is $0.039 per min

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •