It seems that Spenix may be experiencing some DNS issues. I can't get to any of my domains and can't send email...can receive email though which strikes me as odd.
Can't report the problem to Spenix because, again, can't get to their website. Perhaps I should keep a list of IP's for these sites. In fact, I tried to reach one of my domains with the IP but that too timed out.
I did send a note to [email protected](email listed in their WHOIS for spenix.com) from another account.
only problem with calling the UK is that their Datacenter is in New Jersey. I doubt anyone would be in the office on a weekend. When I noticed it it would have been...um....10pm on a Saturday evening across the pond. Did consider calling them but...
yep...none of my sites are all that complicated and I don't sell anything on any site...at least that requires SSL but when the mySql box hangs and DNS dies it sorta screws alot of us!
I love these guys...they have always been very responsive and quick to fix things until the last few days. I have this aching feeling in the pit of my belly about this...SURELY Mr. Freeman wouldn't just pull the plug...
My sites are all very simple. They did send out an announcement saying they were looking to add AWSTATS and upgrade kernals etc. Hopefully they aren't having to fetch offsite backups... Any info from the NAC would be appreciated if you would be willing to share.
at least that's something! Means there's a DNS problem as I suspected. This may be too much for me to handle...as the spring and summer kicks in I can't afford to have this kinda downtime. I lived through the Troubles last year and understood what was going on...BECAUSE Spenix communicated with us. Now there's nothing...NOT EVEN HERE! Come on lads...don't run me off.
If I hear anything from NAC I'll be sure to drop it here...don't hold yer breath tho.
DNS runs on a machine just like the rest of the web servers etc. If that machine hangs for whatever reason, domain names are not resolved. There should be some redundancy(two DNS servers) but apparently that isn't working either.
I've been in my Cpanels so all is well with MY stuff...just hope they get this DNS thing fixed and quick.
Is Spenix DNS still down? Spenix loads fine for me, as does all your sites listed in your WHT profiles (didn't check to see if they were hosted at Spenix). Do you still have a domain down? If so, what's the name?
Going through the traffic logs they seem about 40% lower than usual for the past few hours. We are still trying to find out what exactly happened that our remote Nagios monitoring, internal SIM and websitepulse.com did not pick up.
All tests now indicate the matter has at least been resolved for now. We will be in touch with clients shortly.