The design is great, but I'm afraid you may encounter more trouble when trying to make the site suceed... It seems like you had problems before and I would hate to see another WHT member have a site fail. The fact that you have extra content is a good catch too. I think I would try to mold my business around that and use the credits system for questions that can't be answered with the static content.
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Originally posted by ilyash good idea.. but it wouldnt work.
The person would not give any credits.
They would just say nobody helped them.
Thanks for the comments.
Under our Staff hand book it tells our moderators and staff when someone sends in a complaint saying that they have not accepted an answer, a Moderator should go an ask in the topic to accept an answer within 3 days. If this does not happen, the Moderator may then designate which answer he thinks was more helpful, and that would help people when surfing the internet looking for the same problem.
If this user does it a second time, their Username aswell as IP is banned.
Hope this clears up the confussion.
Thanks for your kind comments cybexhost, hopefully we will not fail.