Results 1 to 20 of 20
  1. #1

    Odeonweb.com is BS!!

    stefan6060: he
    stefan6060: hey
    Ranklisium: when can I have my refund back?
    stefan6060: which account?
    Ranklisium: fface
    Ranklisium: the one you never got to purchase the domain for
    stefan6060: we dont refund after 14 days
    Ranklisium: i paid using the paypal account of [email protected]
    Ranklisium: but you never brought my hosting plans
    Ranklisium: i've sent numberous e-mails to you
    Ranklisium: with NO response
    Ranklisium: i never got you to host me although I paid you full price
    stefan6060: i can give your hosting
    Ranklisium: i don't need the hosting
    stefan6060: but i cannot provide you a refund
    Ranklisium: as I got hosting already from a friend
    Ranklisium: but you never replied to me
    Ranklisium: i don't even have that domain NOR FTP info
    Ranklisium: I was going to get the domain fface.com through your deal of buying hosting, but you said you never brought it due to the fact that your domain name provider was down
    Ranklisium: I contacted you for nearly 2 months, but no response
    Ranklisium: i still have paypals' history
    Ranklisium: I have even e-mailed paypal about it, but they said to contact you
    stefan6060: paypal wont refund your money
    Ranklisium: i've asked them for help, i never requested money FROM paypakl
    Ranklisium: paypal*
    Ranklisium: i've only requested back my refund from you
    stefan6060: because our policy says we do not refund money after 14 days
    Ranklisium: I know, but I never got any hosting or ANYTHING from you
    stefan6060: like i said i can give you one
    Ranklisium: but I don;t need it anymore
    stefan6060: well i cant help you then
    stefan6060: we do not provide any refunds after 14 days
    Ranklisium: All I want right now is to have my refund back. A lot of people from webmaster forums such as wbbmods, or webhosting talks have said that your company have bad customer service, i tried using yours, but your service is no good
    Ranklisium: ripping off people
    Ranklisium: =(
    stefan6060: if i cant give your money back and if you dont want your hosting i guess we cant do anything else
    stefan6060: we dont rip people off
    Ranklisium: Well, I don't have the money to sue or anything. All i want is the 34.99 back
    stefan6060: sue ?
    Ranklisium: i am a kid and I don't got much money
    Ranklisium: i am not sueing or anything
    Ranklisium: i don't have the money to sue
    Ranklisium: All i want is my money back
    stefan6060: when you bought the account you accepted our policy where it says we will not refund your money after 14 days !!!
    Ranklisium: and before my 14 days were up, i messaged you
    stefan6060: you cant sue anyways
    stefan6060: even you will you will lose
    stefan6060: you accepted the policy
    Ranklisium: you said by february 21st, i would have my refund back
    Ranklisium: but you never went online for nearly 2 months...
    Ranklisium: Your company is quite bad...
    Ranklisium: I don't know about your server speed or anything
    stefan6060: look
    Ranklisium: but I was planning to get that optimum plan of yours and which i did 2 months ago!!!
    Ranklisium: I NEVER GOT ANYTHING FROM YOU
    Ranklisium: ALL I REQUEST IS A REFUND
    stefan6060: i can open your account back up start it from today
    stefan6060: if you dont want it i'm sorry
    Ranklisium: But I don't need it!!!!
    Ranklisium: all i need is the money
    Ranklisium: you people NEVER gave me any details about my FTP stuff
    Ranklisium: nor domain
    Ranklisium: so basically, you guys did NOTHING to my account
    Ranklisium: it is that simple...you didn';t do anything, i want the refund
    Ranklisium: we should be happy
    stefan6060: i'm sorry
    Ranklisium: ....
    Ranklisium: I'll just post this on webhostingtalk and let them review it.
    stefan6060: that doesnt help anything
    Ranklisium: at least now I can warn people about your company
    stefan6060: that doesnt help either becuase sine you didnt ask for money back in 14 days and coming up to us after 2 months asking for money back they wont think we dont refund peoples money
    stefan6060: you dont understand
    Ranklisium: yes i did
    Ranklisium: I did ask for it within that 14 days
    stefan6060: prove it then
    Ranklisium: and you never came online than
    Ranklisium: I don't have the message history
    Ranklisium: but YOU did say that
    stefan6060: if you prove that you did i will refund your money i promise
    stefan6060: if you did then you have the rights the get your money back
    Ranklisium: I can't proof it, i don't have message histories
    stefan6060: but if you didnt then i'm sorry
    Ranklisium: how the hell am i suppose to?
    Ranklisium: all i have is the paypal history
    Ranklisium: and WHICH I DID ask for your stuff

    after this arguement, in which i paid full price for the stuff, and i didn't get ANYTHIGN at all from them. All i got was a confirmation e-mail. What can I do to get my money back?

    They never gave me hosting, but i paid them full price....:'(

  2. #2
    Join Date
    Apr 2004
    Location
    Bulgaria
    Posts
    159
    Sorry to hear about your trouble.
    I could not quite get - is there a clear proof in the paypal hostory that you asked for a refund within the first 14 days of payment?
    Solid-Hosting.net - affordable multiple domain hosting solutions
    Reliability and Customer Service are our focus!

  3. #3
    I don't know...but i paid full price for nothig =(

  4. #4
    Man, that sucks. Thanks for letting us know about them.
    AfterHim.com
    The Ultimate Website for Christian Men!

  5. #5
    Join Date
    Feb 2004
    Location
    USA
    Posts
    1,571
    yea that sucks big time... get some proof if u can

  6. #6
    Join Date
    Jul 2003
    Location
    Goleta, CA
    Posts
    5,550
    Request refund from paypal.
    Patron: I'd like my free lunch please.
    Cafe Manager: Free lunch? Did you read the fine print stating it was an April Fool's joke.
    Patron: I read the same way I listen, I ignore the parts I don't agree with. I'm suing you for false advertising.
    Cafe Owner: Is our lawyer still working pro bono?

  7. #7
    Pixel - i did...no reply
    everybody else - that's what I am doing now, so that everybody can smarten up.

    To be hoest, their price are pretty good...but their customer service is bullshi*

    I am just a kid with not much money. The only way I brought the hosting was by selling styles and stuff so I can earn enough to buy the hosting. Now they just simply piss me off

  8. #8
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    I believe paypal is your only hope... Wait and see...

  9. #9
    i e-mailed paypal like a month and a half ago...I gave up all hopes =(

  10. #10
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    Email them again... In a tacit kind of way in the discussion that you posted here, the host agrees that you never received the service... It might help...

  11. #11
    E-mail paypal again? can you point me to the correct address that paypal will answer me with?

  12. #12

  13. #13
    Join Date
    Jul 2003
    Location
    Goleta, CA
    Posts
    5,550
    Search for the hidden number paypal has to contact them. It's a pain but I know its on their site somewhere because I've used it in the past.
    Patron: I'd like my free lunch please.
    Cafe Manager: Free lunch? Did you read the fine print stating it was an April Fool's joke.
    Patron: I read the same way I listen, I ignore the parts I don't agree with. I'm suing you for false advertising.
    Cafe Owner: Is our lawyer still working pro bono?

  14. #14
    Join Date
    Apr 2004
    Location
    United Kingdom
    Posts
    375
    That is so strange that so many people have mentioned about the "hidden paypal" contact number Pixel! I thought it was just me that thought this, and wondered if I was just not looking hard enough. It seems that this is a marketing/business tactic to ensure the minimum amount of time is spent dealing with live calls. I do/did have the customer service number somewhere as I have an account with some money on it, but can't access it due to some problem such as perhaps entering the wrong password/email address or something similar.

  15. #15
    Join Date
    Jan 2002
    Location
    Boston
    Posts
    5,010
    Paypal will not give you anything because it is a 'service' and not physical merchandise. The only way you can get a refund is if you used your paypal and it pulled from a credit card (maybe your parents) and then they can take it up with the credit card company and issue a chargeback.

    I wish there were better news but there really is nothing else you can do other than bite the bullet and warn people of your experience.

  16. #16
    Join Date
    Nov 2003
    Location
    Houston
    Posts
    100
    Well after that convo. we found ever single e-mail he sent and he actually found out that he asked for refund 16 days later. We offer 14 days money back guarantee. He said he was sorry about what happened and i gave him a hosting and started from yesterday with a free domain. Thought he would say something but he just left the thread like this. Hopefully will hear from him too that he got whatever he wanted.
    blue27

  17. #17
    Join Date
    Aug 2003
    Posts
    2,734
    How much did you pay them?

  18. #18
    Join Date
    Nov 2003
    Location
    Houston
    Posts
    100
    he paid $34
    blue27

  19. #19
    Join Date
    Aug 2003
    Location
    Twin Cities Area
    Posts
    5,651
    this is why i dont give refunds AT ALL!

    its just too confusing
    if you haven't considered chapter 7 bankruptcy, maybe you should.
    eliminate your debt, keep the property you want, most people qualify.
    contrary to popular belief - no attorney is necessary!

  20. #20
    All trouble has been clear. Thanks for you time.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •