var sidebar_align = 'right';
var content_container_margin = parseInt('350px');
var sidebar_width = parseInt('330px');
Interview - Support Outsourcing
It's a controversial issue, but a very real one.
Do you outsource your support? It can be a headache to maintain yourself and very costly to hire someone else to do.
Last week we interviewed an Indian company that provides these services:
Interview part 1
Interview part 2
It would make for a good poll - How many people handle their own support in-house? How many outsource?
We handle support in-house.
I do it inhouse, and will always keep it in house. I'd rather hire an employee then send it out of town.
I think it's personal preference, I can totally see why you'd want to outsource, and I'm not saying it's a bad choice. I just prefer local in house stuff.