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Thread: Plesk problem

  1. #1
    Join Date
    Dec 2003
    Posts
    55

    Plesk problem

    Hello, I just downloaded Plesk from plesk.com and something goes wrong with installation, here is log:



    Trying to define super-server internet daemon type... inetd
    Trying to check if xinetd daemon is running... done

    ===> Checking for "/usr/local/psa" directory ... not found.

    START LOGGING: Wed Apr 14 19:27:58 EDT 2004

    ===> Checking for the necessary system accounts
    Checking for the system groups and users necessary for Qmail...
    Checking for the group 'nofiles'...
    Trying to add group 'nofiles'... done

    Checking for the user 'alias'...
    Trying to add user 'alias'... done

    Checking for the user 'qmaild'...
    Trying to add user 'qmaild'... done

    Checking for the user 'qmaill'...
    Trying to add user 'qmaill'... done

    Checking for the user 'qmailp'...
    Trying to add user 'qmailp'... done

    Checking for the group 'qmail'...
    Trying to add group 'qmail'... done

    Checking for the user 'qmailq'...
    Trying to add user 'qmailq'... done

    Checking for the user 'qmailr'...
    Trying to add user 'qmailr'... done

    Checking for the user 'qmails'...
    Trying to add user 'qmails'... done

    Checking for the group 'popuser'...
    Trying to add group 'popuser'... done

    Checking for the user 'popuser'...
    Trying to add user 'popuser'... done

    Checking for the system groups and users necessary for named (bind)...
    Checking for the group 'named'...
    Trying to add group 'named'... done

    Checking for the user 'named'...
    Trying to add user 'named'... done

    Checking for the system groups and users necessary for MySQL...
    Checking for the group 'mysql'...
    Group 'mysql' already exists

    Checking for the user 'mysql'...
    User 'mysql' already exists

    Checking for the system groups and users necessary for admin server...
    Checking for the group 'psaadm'...
    Trying to add group 'psaadm'... done

    Checking for the user 'psaadm'...
    Trying to add user 'psaadm'... done

    Checking for the system groups and users necessary for Apache...
    Checking for the group 'apache'...
    Group 'apache' already exists

    Checking for the user 'apache'...
    User 'apache' already exists

    Checking that /usr/bin/false registered as login shell...
    Trying to add /usr/bin/false to /etc/shells... done

    Checking for the group 'psaftp'...
    Trying to add group 'psaftp'... done

    Checking for the user 'psaftp'...
    Trying to add user 'psaftp'... done

    Checking for ftp home directory for 'clients' group...
    egrep: /etc/ftpchroot: No such file or directory
    Trying to add [email protected]' to /etc/ftpchroot... done

    Checking for the group 'psaserv'...
    Trying to add group 'psaserv'... done

    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'apache'... done
    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'psaftp'... done
    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'psaadm'... done
    Checking for the group 'psacln'...
    Trying to add group 'psacln'... done

    Checking for the system groups and users necessary for PostgreSQL...
    Checking for the group 'postgres'...
    Trying to add group 'postgres'... done

    Checking for the user 'postgres'...
    Trying to add user 'postgres'... done

    Checking for the system groups and users necessary for Mailman...
    Checking for the group 'mailman'...
    Trying to add group 'mailman'... done

    Checking for the user 'mailman'...
    Trying to add user 'mailman'... done


    Unable to find product configuration file: /etc/psa/psa.conf


    So, it's time to unpack distribution files
    All files will be extracted into /usr/local/psa directory
    This operation takes some time,
    please, wait...

    ===> Checking integrity of package...

    ===> Extracting distribution into /usr/local/psa directory...
    Extraction successfully completed

    Setting the default locale
    The default locale is set to en (English)
    Trying to move 'psa.conf' to the proper location... done
    Trying to move 'psa.key' to the proper location...
    ===> Installing default permissions
    Trying to set up default mysql permissions... done
    Trying to set up default apache permissions... done
    Trying to set up default qmail permissions... done
    Trying to set up default webalizer permissions... done
    Trying to set up default logrotate permissions... done
    Trying to set up default perl permissions... done
    Trying to set up default postgresql permissions... done
    Trying to set up default python permissions... done
    Trying to set up default mailman permissions... done
    Trying to set up default spamassassin permissions... done


    ===> Installing rbash
    Checking that /usr/local/bin/rbash registered as login shell...
    Trying to add /usr/local/bin/rbash to /etc/shells... done


    ===> Installing MySQL Server
    Installing privileges Database... Sorry, the host '192.168.1.103' could not be looked up.
    Please configure the 'hostname' command to return a correct hostname.
    If you want to solve this at a later stage, restart this script with
    the --force option

    ERROR!
    Check the error reason(see log file: /tmp/psa_7.0.2_FreeBSD_4.9_build040407.22_installing.log), fix and try again

    Exiting...



    ===>Removing installed Plesk components ...
    Plesk: MySQL server has been stopped
    WARNING:
    something wrong with file /usr/local/psa/admin/bin/httpsdctl
    can't handle admin server
    Plesk: Apache server has been stopped
    Plesk: Qmail server has been stopped
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/imapd.rc
    can't handle Courier-IMAP server
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/imapd.rc
    can't handle Courier-IMAP server
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/imapd-ssl.rc
    can't handle Courier-IMAP server
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/pop3d.rc
    can't handle Courier-IMAP server
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/pop3d-ssl.rc
    can't handle Courier-IMAP server
    psa: Courier-IMAP server has been stopped
    pg_ctl: cannot find /usr/local/psa/postgresql/data/postmaster.pid
    Is postmaster running?
    psa: pgsql has been stopped
    Plesk: Apache server has been stopped
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to remove user alias... done
    Trying to remove user qmaild... done
    Trying to remove user qmaill... done
    Trying to remove user qmailp... done
    Trying to remove user qmailq... done
    Trying to remove user qmailr... done
    Trying to remove user qmails... done
    Trying to remove user popuser... done
    Trying to remove user named... done
    Trying to remove user psaadm... done
    Trying to remove user psaftp... done
    Trying to remove user postgres... done
    crontab: no crontab for mailman
    Trying to remove user mailman... done
    Trying to remove user psaadm... Trying to remove user psaadm... pw: no such user `psaadm'
    Trying to remove user psaftp... Trying to remove user psaftp... pw: no such user `psaftp'
    Trying to remove group nofiles... done
    Trying to remove group qmail... done
    Trying to remove group popuser... pw: unknown group `popuser'
    done
    Trying to remove group named... pw: unknown group `named'
    done
    Trying to remove group psaadm... pw: unknown group `psaadm'
    done
    Trying to remove group psaftp... pw: unknown group `psaftp'
    done
    Trying to remove group psaserv... done
    Trying to remove group psacln... done
    Trying to remove group postgres... pw: unknown group `postgres'
    done
    Trying to remove group mailman... pw: unknown group `mailman'
    done
    Trying to remove group psaadm... Trying to remove group psaadm... pw: unknown group `psaadm'
    done
    done
    Trying to remove group psaftp... Trying to remove group psaftp... pw: unknown group `psaftp'
    done
    done
    Trying to remove group psacln... Trying to remove group psacln... pw: unknown group `psacln'
    done
    done
    done
    Trying to define super-server internet daemon type... inetd
    Trying to check if xinetd daemon is running... done

    ===> Checking for "/usr/local/psa" directory ... not found.

    START LOGGING: Wed Apr 14 19:43:27 EDT 2004

    ===> Checking for the necessary system accounts
    Checking for the system groups and users necessary for Qmail...
    Checking for the group 'nofiles'...
    Trying to add group 'nofiles'... done

    Checking for the user 'alias'...
    Trying to add user 'alias'... done

    Checking for the user 'qmaild'...
    Trying to add user 'qmaild'... done

    Checking for the user 'qmaill'...
    Trying to add user 'qmaill'... done

    Checking for the user 'qmailp'...
    Trying to add user 'qmailp'... done

    Checking for the group 'qmail'...
    Trying to add group 'qmail'... done

    Checking for the user 'qmailq'...
    Trying to add user 'qmailq'... done

    Checking for the user 'qmailr'...
    Trying to add user 'qmailr'... done

    Checking for the user 'qmails'...
    Trying to add user 'qmails'... done

    Checking for the group 'popuser'...
    Trying to add group 'popuser'... done

    Checking for the user 'popuser'...
    Trying to add user 'popuser'... done

    Checking for the system groups and users necessary for named (bind)...
    Checking for the group 'named'...
    Trying to add group 'named'... done

    Checking for the user 'named'...
    Trying to add user 'named'... done

    Checking for the system groups and users necessary for MySQL...
    Checking for the group 'mysql'...
    Group 'mysql' already exists

    Checking for the user 'mysql'...
    User 'mysql' already exists

    Checking for the system groups and users necessary for admin server...
    Checking for the group 'psaadm'...
    Trying to add group 'psaadm'... done

    Checking for the user 'psaadm'...
    Trying to add user 'psaadm'... done

    Checking for the system groups and users necessary for Apache...
    Checking for the group 'apache'...
    Group 'apache' already exists

    Checking for the user 'apache'...
    User 'apache' already exists

    Checking that /usr/bin/false registered as login shell...
    /usr/bin/false
    /usr/bin/false is already registered as login shell

    Checking for the group 'psaftp'...
    Trying to add group 'psaftp'... done

    Checking for the user 'psaftp'...
    Trying to add user 'psaftp'... done

    Checking for ftp home directory for 'clients' group...
    Trying to add [email protected]' to /etc/ftpchroot... done

    Checking for the group 'psaserv'...
    Trying to add group 'psaserv'... done

    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'apache'... done
    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'psaftp'... done
    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'psaadm'... done
    Checking for the group 'psacln'...
    Trying to add group 'psacln'... done

    Checking for the system groups and users necessary for PostgreSQL...
    Checking for the group 'postgres'...
    Trying to add group 'postgres'... done

    Checking for the user 'postgres'...
    Trying to add user 'postgres'... done

    Checking for the system groups and users necessary for Mailman...
    Checking for the group 'mailman'...
    Trying to add group 'mailman'... done

    Checking for the user 'mailman'...
    Trying to add user 'mailman'... done




    So, it's time to unpack distribution files
    All files will be extracted into /usr/local/psa directory
    This operation takes some time,
    please, wait...

    ===> Checking integrity of package...
    Trying to define super-server internet daemon type... inetd
    Trying to check if xinetd daemon is running... done

    ===> Checking for "/usr/local/psa" directory ... empty.

    START LOGGING: Wed Apr 14 19:43:57 EDT 2004

    ===> Checking for the necessary system accounts
    Checking for the system groups and users necessary for Qmail...
    Checking for the group 'nofiles'...
    Group 'nofiles' already exists

    Checking for the user 'alias'...
    User 'alias' already exists

    Checking for the user 'qmaild'...
    User 'qmaild' already exists

    Checking for the user 'qmaill'...
    User 'qmaill' already exists

    Checking for the user 'qmailp'...
    User 'qmailp' already exists

    Checking for the group 'qmail'...
    Group 'qmail' already exists

    Checking for the user 'qmailq'...
    User 'qmailq' already exists

    Checking for the user 'qmailr'...
    User 'qmailr' already exists

    Checking for the user 'qmails'...
    User 'qmails' already exists

    Checking for the group 'popuser'...
    Group 'popuser' already exists

    Checking for the user 'popuser'...
    User 'popuser' already exists

    Checking for the system groups and users necessary for named (bind)...
    Checking for the group 'named'...
    Group 'named' already exists

    Checking for the user 'named'...
    User 'named' already exists

    Checking for the system groups and users necessary for MySQL...
    Checking for the group 'mysql'...
    Group 'mysql' already exists

    Checking for the user 'mysql'...
    User 'mysql' already exists

    Checking for the system groups and users necessary for admin server...
    Checking for the group 'psaadm'...
    Group 'psaadm' already exists

    Checking for the user 'psaadm'...
    User 'psaadm' already exists

    Checking for the system groups and users necessary for Apache...
    Checking for the group 'apache'...
    Group 'apache' already exists

    Checking for the user 'apache'...
    User 'apache' already exists

    Checking that /usr/bin/false registered as login shell...
    /usr/bin/false
    /usr/bin/false is already registered as login shell

    Checking for the group 'psaftp'...
    Group 'psaftp' already exists

    Checking for the user 'psaftp'...
    User 'psaftp' already exists

    Checking for ftp home directory for 'clients' group...
    @psacln
    [email protected]' is already in the /etc/ftpchroot

    Checking for the group 'psaserv'...
    Group 'psaserv' already exists

    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'apache'... done
    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'psaftp'... done
    Checking for the group 'psaserv'...
    Trying to add supplementary group 'psaserv' for user 'psaadm'... done
    group psacln already exists
    Checking for the system groups and users necessary for PostgreSQL...
    Checking for the group 'postgres'...
    Group 'postgres' already exists

    Checking for the user 'postgres'...
    User 'postgres' already exists

    Checking for the system groups and users necessary for Mailman...
    Checking for the group 'mailman'...
    Group 'mailman' already exists

    Checking for the user 'mailman'...
    User 'mailman' already exists




    So, it's time to unpack distribution files
    All files will be extracted into /usr/local/psa directory
    This operation takes some time,
    please, wait...

    ===> Checking integrity of package...

    ===> Extracting distribution into /usr/local/psa directory...
    Extraction successfully completed

    Setting the default locale
    The default locale is set to en (English)
    Trying to move 'psa.conf' to the proper location... done
    Trying to move 'psa.key' to the proper location...
    ===> Installing default permissions
    Trying to set up default mysql permissions... done
    Trying to set up default apache permissions... done
    Trying to set up default qmail permissions... done
    Trying to set up default webalizer permissions... done
    Trying to set up default logrotate permissions... done
    Trying to set up default perl permissions... done
    Trying to set up default postgresql permissions... done
    Trying to set up default python permissions... done
    Trying to set up default mailman permissions... done
    Trying to set up default spamassassin permissions... done


    ===> Installing rbash
    Checking that /usr/local/bin/rbash registered as login shell...
    /usr/local/bin/rbash
    /usr/local/bin/rbash is already registered as login shell


    ===> Installing MySQL Server
    Installing privileges Database... Sorry, the host '192.168.1.103' could not be looked up.
    Please configure the 'hostname' command to return a correct hostname.
    If you want to solve this at a later stage, restart this script with
    the --force option

    ERROR!
    Check the error reason(see log file: /tmp/psa_7.0.2_FreeBSD_4.9_build040407.22_installing.log), fix and try again

    Exiting...



    ===>Removing installed Plesk components ...
    Plesk: MySQL server has been stopped
    WARNING:
    something wrong with file /usr/local/psa/admin/bin/httpsdctl
    can't handle admin server
    Plesk: Apache server has been stopped
    Plesk: Qmail server has been stopped
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/imapd.rc
    can't handle Courier-IMAP server
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/imapd.rc
    can't handle Courier-IMAP server
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/imapd-ssl.rc
    can't handle Courier-IMAP server
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/pop3d.rc
    can't handle Courier-IMAP server
    WARNING:
    something wrong with file /usr/local/psa/courier-imap/libexec/pop3d-ssl.rc
    can't handle Courier-IMAP server
    psa: Courier-IMAP server has been stopped
    pg_ctl: cannot find /usr/local/psa/postgresql/data/postmaster.pid
    Is postmaster running?
    psa: pgsql has been stopped
    Plesk: Apache server has been stopped
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to restart inetd daemon... done
    Trying to remove user psaadm... Trying to remove user psaadm... done
    done
    Trying to remove user psaftp... Trying to remove user psaftp... done
    done
    Trying to remove group psaadm... Trying to remove group psaadm... pw: unknown group `psaadm'
    done
    done
    Trying to remove group psaftp... Trying to remove group psaftp... pw: unknown group `psaftp'
    done
    done
    Trying to remove group psacln... Trying to remove group psacln... done
    done
    done

    Can anyone please help me out how to fix this? Thanks.

  2. #2
    Join Date
    Dec 2003
    Posts
    55
    I changed 'hostname' to localhost and now I am getting only this error:


    ERROR while trying to drop test database
    Check the error reason(see log file: /tmp/psa_7.0.2_FreeBSD_4.9_build040407.22_installing.log), fix and try again

    Ideas ?

  3. #3
    Join Date
    Mar 2003
    Location
    California USA
    Posts
    13,294
    did you read the log?
    Steven Ciaburri | Industry's Best Server Management - Rack911.com
    Software Auditing - 400+ Vulnerabilities Found - Quote @ https://www.RACK911Labs.com
    Fully Managed Dedicated Servers (Las Vegas, New York City, & Amsterdam) (AS62710)
    FreeBSD & Linux Server Management, Security Auditing, Server Optimization, PCI Compliance

  4. #4
    Join Date
    Dec 2003
    Posts
    55
    yes i did, it shows me that it can't drop test database - that's all

  5. #5
    Join Date
    Dec 2003
    Posts
    55
    Still can't get it into work, I would fix this probably if plesk wouldn't delete files after it, but it deletes and it is impossible to fix it. Is there a way to make installation sucessful? thx

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