§ DOES THE FEATURES OF THE HOSTING PACKAGES GIVE ME WHAT I NEED?
GIHS is well prepared for the future, the company has an advanced control panel (GIHSpanel) where clients have a simple "click guide", usually just 2 steps only, as everything is done automatically for you ... no programming skills required.
You have secure area on your site for credit card payments, shopping cart, SQL/mySQL/ Private CGI-bin, Common CGI Library, Perl Support (mod_perl and CGI/Perl), PHP Support (mod_php4 and CGI/PHP4), Shockwave/Flash Support, FrontPage Extensions, Detailed website statistics, Unlimited E-mail Aliases, Autoresponders, Chat Software and more...
§ HOW FLEXIBLE CAN THE SERVICE BE IF MY NEEDS CHANGE?
That's the great thing about GIHS, you never have to worry about changing hosting companies again, you can create your own custom package and when you feel the need to upgrade when your company becomes more successful, they do it for you automatically at no extra cost. Whether it's shared, co-locating your server or dedicated.
§ IS THE PRICE OF THE SERVICES REASONABLE AND WITHIN YOUR BUDGET?
The company offers very flexible hosting packages that are affordable at any business level.
Best of all you can always make up your own package - Choose your disk space, bandwidth whatever you need. Just choose and pay as you go … Whenever you decide to change, go ahead… Its that easy ... PAY ONLY FOR WHAT YOU NEED.
§ DO YOU DO FREQUENT BACKUPS?
Yes, we make sure your information is secure at all times
§ CAN YOU BOAST OF 99.9% UP TIME LIKE OTHER TOP HOSTS DO?
GIHS, would have liked to boast of 100% uptime, but there is just no such thing when it comes to technology, even other top hosting companies can't boast of that either.
§ ARE YOU ORIGINAL OR A RESELLER?
GIHS is not a Reseller; However, they offer reseller and affiliate opportunities to others. At GIHS you can rely on 24/7 Customer Support at any level.
§ ACCESS TO LOG FILES
The company considers this a must. In order to build a competitive website these days, you need access to your log files. GIHS tells you how many people are visiting, when, how often, who is referring them, and the path they're taking through your website.
§ DO YOU OFFER ACCESSIBLE, FAST, AND PERSONAL TECHNICAL AND CUSTOMER SUPPORT
Yes, We have one of the most advanced technical team working with us, This is the core of the company's existence - support runs from minor issues up to helping you set up your scripts .
§ CAN I TALK TO A LIVE PERSON ONLINE?
Like they said, customer support is the main core of the company's existence, they offer Live online chat as well as home support, however you also have a detailed FAQ section where you can get answers to most of the questions you want to ask. You are never alone; this is a company run by real live people … It's not just a website.