Is there a way through which I can issue a refund through only knowing the transaction id of a transaction? The reason I ask is that we do not save credit card numbers due to the obvious liability involved. However when I go to issue a refund it asks for the credit card number. Do I need to know the cc# to issue the refund?
You don't need to know the full credit card # to issue a refund via Authorize.Net.
All you need to know is the information provided on the transaction detail. I believe it lists the last 4 digits of the card as well as some other pertinent info, that is the only info you'll need to enter in order to process the refund successfully.
Hope this info helps!
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