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I'm changing hosting companies and was wondering if anyone out there has had any dealing with IX WebHosting - either good or bad. Thanks.
They offer unlimited space. Nuff said
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Thanks for your replies. Judging by Douglas's reply, Sounds like I should avoid them. Our requirements are simple. I keep a web site for a group that I belong to (18th century Reenactment group) and I am ditching superusers.net because of a sudden, total lack of communication. Up to now (4 years running), I had never had a problem with them.
We need between 50 and 100M of disk space (plenty for future expansion), not really sure just how much transfer data we need but if it is any indication the site just logged 10,000 hits in the past 4 years. We do have a fair number of pictures on the site that people can look at.
We do not sell anything nor have need of chat rooms or forums. E-mail might be nice though. Any thoughts on bandwith?
PS - tried to post my URL but I haven't made enough posts to do so.
It seems to me that traffic is low. My guess is that a few gigs (3 or 4 just to be sure) of data transfer should be enough. Don't you have some account usage statistics? I read at www.superusers.net that the your control panel should feature: "Disk usage report. Current month's bandwidth usage report." So login in the control panel and get this bit of info.
Email comes with 99.9% of hosting packages. How many email addresses is a different issue, but email is usually available, as I said.
I have shared my discussion with their sales department with two people, one of them being Dan (the guy that posted above me). I'm a bit hesitant to post the conversation here, as I don't want to give them any more publicity than they're already getting. I will say this much: They're lying through their teeth, not just about their hosting plans, but where they're actually residing, their datacenter and a few other things...
Douglas Hazard - Certifiable Sports Junkie and Sports Community Enthusiast
Host of Two Cents Radio - Follow @TwoCentsRadio on Twitter (@BearlyDoug on Twitter)
As you can see - it isn't a well traveled web site....
As for the Control Panel - that is part of the problem I have with Superusers. I'm not much into heavy web site construction and in January I found out about their CPanel, which I never knew existed. I tried to access it and couldn't. So I wrote them and got a nice reply back. They said that they would have to move me to a new server that had CPanel on it and to contact them in a few days and they would be ready to move me. Well, 4 or 5 emails 'requesting a move' over the past 2 1/2 months, no reply and no moving to a new server. I even sent a simple question to their help desk and never got an answer (all I wanted was an online help manual). So much for their service. So I have no control panel to log into. The stats on my site are from something called wusage (I asume that Superusers places them on my site). Guess you can't tell that I'm a bit *miffed* at Superusers....
Craig, you can find hosting for 5.00/m with a decent host that can provide you with exactly what you're looking for. If you only need around 100 MB of space, sign up for a small account with a quality provider that will offer just that. Don't pay for things you don't need, and never go with a host that claims to offer unlimited bandwidth or space.