Results 1 to 9 of 9
  1. #1

    Unhappy resellerspace.net

    Does anyone know what is up with rs / robin ?

    All my sites went down this morning.

    Support has been patchy lately, but still existant.

    I'm kinda concerned now. I hope he hasn't done a runner.

  2. #2
    Call them!

  3. #3
    They have no listed phone number.

  4. #4
    Why get service from a non phone contact? Seriously

  5. #5
    Join Date
    Jul 2003
    Location
    Liverpool, England, UK.
    Posts
    2,571
    Originally posted by AvailableHost
    Why get service from a non phone contact? Seriously
    I agree with that, but the majority of web hosts don't have contact numbers so I suppose a lot of customers tend to expect there to be no number
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  6. #6
    Join Date
    Jun 2003
    Location
    Proud She-Geek
    Posts
    1,723
    Kilo, have you tried looking up their whois information? There might be a phone number listed there that you could try. Do they offer IM support? Forums? Just some thoughts.


    Originally posted by AvailableHost
    Why get service from a non phone contact? Seriously
    Some hosts prefer not to offer phone support because of the cost involved. Lower costs means they (usually) don't need to jack up their prices.

    You have to go with what's comfortable for you though .
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  7. #7
    Join Date
    Aug 2003
    Location
    Vancouver, BC
    Posts
    1,894
    I think those hosts that do not provide "phone support" should provide an emergency number or an offsite support desk. Nothing worse then sitting at your computer starring at an error screen and not knowing what to do next.
    Gary Jones

    BlueFur.com - Canada Web Hosting

  8. #8
    Join Date
    Jun 2003
    Location
    Los Angeles, CA
    Posts
    1,686
    I believe most hosts that dont provide a contact number is because they either go to school or have a second job and rather not be contacted. Probably a one man show
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  9. #9
    Join Date
    May 2003
    Posts
    567
    Originally posted by Yummi
    I believe most hosts that dont provide a contact number is because they either go to school or have a second job and rather not be contacted. Probably a one man show
    you're rite

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